Software Details
ClickShare CX-20/CX-30 base unit firmware v2.14.1.8
| Version | v2.14.1.8 |
|---|---|
| Filesize | 402.23 MB |
| Release date | 23 jan '23 |
| SHA256 checksum | 9CA81ACEEAA900D452CD0778098DF6D7D305F8B7C8DD8FC6DBCB230875BBFE0E |
Applicable products
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== Minimal version ===
=== The main new features included in the 2.14 release ===
- Digital Signage: When not used for conferencing or presenting, your meeting room displays can double up as a digital signage platform, to impress, inspire and inform meeting room guests. More details can be found in KB12665.
- Configure the wifi signal strength of the Base Unit access point. More info can be found in KB4361.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Various security patches and stability improvements.
- The network info is no longer shown on the screensaver when the setting is disabled in the ClickShare Configurator
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Saving Annotation and black-boarding session to a USB stick is not working. Connect with the ClickShare Button or App to save on your device. With the ClickShare Mobile App you can take a snapshot of the content at any moment and share or save it for later.
- Updating the Logitech Rally firmware is not possible on Gen2 Base Units.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- Upgrading past Version 02.14.00 will not allow you to downgrade to before 02.14.00.
Show previous release notes
- E-mail access
v2.14.1.8
23 jan '23 (402.23 MB)
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== Minimal version ===
=== The main new features included in the 2.14 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
=== Minimal version ===
=== The main new features included in the 2.14 release ===
- Digital Signage: When not used for conferencing or presenting, your meeting room displays can double up as a digital signage platform, to impress, inspire and inform meeting room guests. More details can be found in KB12665.
- Configure the wifi signal strength of the Base Unit access point. More info can be found in KB4361.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Various security patches and stability improvements.
- The network info is no longer shown on the screensaver when the setting is disabled in the ClickShare Configurator
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Saving Annotation and black-boarding session to a USB stick is not working. Connect with the ClickShare Button or App to save on your device. With the ClickShare Mobile App you can take a snapshot of the content at any moment and share or save it for later.
- Updating the Logitech Rally firmware is not possible on Gen2 Base Units.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- Upgrading past Version 02.14.00 will not allow you to downgrade to before 02.14.00.
v2.13.2.5
14 nov '22 (369.51 MB)
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.13 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- General Security patches
- Serviceability for displays providing display state, vendor and model info. More info can be found in KB 6598.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Button with model CSBTN004 will take the optimal AP when network integrated.
- Resolved issues with "Show wallpaper when no one is sharing" turning on after reboot.
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- Upgrading past Version 02.12.00 will not allow you to downgrade to before 02.12.00.
v2.13.0.14
03 oct '22 (365.04 MB)
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.13 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- General Security patches
- Serviceability for displays providing display state, vendor and model info. More info can be found in KB 6598.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Fixed regressions w.r.t. performance and stability
- Monitor detection after waking from standby regressions have been addressed
- Fixed Cloud registration issues with a proxy enabled
- Wireless access to Remote control via API has been changed to be included in security level 1 and 2. More info can be found in KB 6597.
- The Volume control issue with Sharp PN-CD701 was solved
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- Upgrading past Version 02.12.00 will not allow you to downgrade to before 02.12.00.
v2.12.0.12
27 jun '22 (361.99 MB)
Release notes
=== Minimal Version ===
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.12 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.12 release ===
- Extended REST-API to incorporate the full functionality of the Web UI.
- Server-Sent Events mechanism of the REST-API allows for more efficient system-to-system integration. More info can be found in KB 12723.
- Support for custom HTTPS certificates for the ClickShare Configurator.
- Support standard SCEP next to the already supported NDES for the deployment of certificates to secure wi-fi connections.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Various stability, quality and security improvements.
- BYOD (Airplay, Google Cast and Miracast) are disabled by default after factory reset.
- Base Unit proxy settings are used to connect to the online signing service. More info can be found in KB12601.
- Solve inconsistencies with PresentSense.
- Resolved standby issues with Rally bar (mini)
- Reliable mouse gestures when Aver VB130 and VC520 Pro peripherals are connected to the Base Unit.
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Sometimes going to standby fails when the Base Unit is used with Poly Studio X30 or X50
- When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- v02.12.00 is a minimal version and does not allow downgrading to any version below it after installation.
v2.11.1.3
03 may '22 (365.8 MB)
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.11 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- Smarter side by side composition of different sized sources when shared to the meeting room display.
- Enhanced physical tamper protection through signed device certificates. More information can be found in KB12601
- Better protection of the ClickShare REST API against brute force attacks.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Improved reliability in environments with large numbers of Google Cast client connection requests (KB12489)
- Base Units set to deep standby wake-up normally (KB12611)
- General security improvement for BYOD
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- v02.11.01 is a minimal version and does not allow downgrading to any version below it after installation.
v2.11.0.9
31 mar '22 (365.62 MB)
Release notes
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.11 release ===
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- Smarter side by side composition of different sized sources when shared to the meeting room display.
- Enhanced physical tamper protection through signed device certificates. More information can be found in KB12601
- Better protection of the ClickShare REST API against brute force attacks.
=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===
- Improved connection stability between laptop and baseunit when using the ClickShare Button or Desktop App.
- Unsupported video formats (all formats except MJPEG and YUY2) are ignored in favor of supported ones to improve stability.
- Corrected the audio levels of the Poly Studio when used with ClickShare Conference CX-20 and CX-30 Base Units.
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- Waking a device set to Deep standby mode can take significantly longer.
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- v02.10.01 is a minimal version and does not allow downgrading to any version below it after installation.
v2.10.3.6
17 dec '21 (347.21 MB)
Release notes
=== A number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- More detailed information is added on the Peripherals page of the ClickShare Configurator whenever there is an issue with the attached camera
- Enhanced serviceability for touch screens by adding a section in the Peripherals page of the ClickShare Configurator to view device details
- Using passive pens with touchscreens was not always working properly on some devices like Newline, Sharp and CVTE
- After going to standby, the unit sometimes did not start up properly. A black screen was visible but no wallpaper
- The Trio C60 is supported by CX-20/CX-30 from firmware 2.10.3 and above
- SHARP, PN-L501C: The annotated content was visible for sometime after exiting annotation and re-start.
- In some cases cameras (ie, Bose VB-1, ...) would disconnect when sharing starts. A retry mechanism has been introduced to mitigate this failure.
- Improved stability for Bose VB-1 by disabling UVC controls and resolving audio issues when attached to the front USB ports
- Fix issues where the button sharing resulted in a black screen
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid “Connected to AirPlay” is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
- For all Vaddio cameras that stream raw(YUV) video, the camera stream is limited to 540p @15fps for CX-50 and 540p @30fps for CX-30. Camera's that stream MJPEG are not limited.
- The Saber series (Saber Plus, Saber IP20x, Saber 4K) possibly has no image at resolutions higher then 480p.
- The Saber series (Saber Plus, Saber IP20x, Saber 4K) with a higher resolution then 480p will not have 30fps.
- Sharp touch displays can experience an offset after waking the baseunit.
- When two sources are on screen and a third connection is trying to be established via Miracast the device can experience a reboot.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- v02.10.01 is a minimal version and does not allow downgrading to any version below it after installation.
v2.10.2.3
29 oct '21 (331.5 MB)
Release notes
=== A number of known issues from the earlier firmware version have been resolved ===
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
=== Things to consider before upgrading ===
- Poly Studio P15 Camera appears unplugged as it fails to get claimed
- Vaddio IntelliSHOT can now go up to 720p15
- Using passive pens with touchscreens was not always working properly on some devices like Newline, Sharp and CVTE
- After a full reset, the initial setup and registration was not made visible to complete the flow
- After switching from one Teams call to another while having app-sharing, the shared screen was not always removed from the meeting room display
- In some occasions the meeting room availability was not updated correctly
- After enabling proxy configurations, the proxy route was not respected for all communication (among which to XMS)
=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid “Connected to AirPlay” is shown as overlay on the Youtube video: KB11880
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
- For all Vaddio cameras that stream raw(YUV) video, the camera stream is limited to 540p @15fps for CX-50 and 540p @30fps for CX-30. Camera's that stream MJPEG are not limited.
- When an AVer VC520 pro2 with firmware version 0.0.7200.80 is used with a CX-50, the audio is not working. Upgrading the peripheral to firmware version 0.0.7200.82 fixes this issue: KB12347
- The ClickShare Desktop App will ask the user to switch Wi-Fi network when trying to connect to the Base Unit via PresentSense and the Base Unit is in Wi-Fi client mode: KB12349.
=== Things to consider before upgrading ===
- Upgrades via auto-update to this version will follow 2 weeks after public availability
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
- ClickShare Desktop App v4.17 is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
- v02.10.01 is a minimal version and does not allow downgrading to any version below it after installation.
v2.10.0.8
22 sep '21 (331.58 MB)
Release notes
===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===
===Next to the addition of features, a number of known issues from the earlier firmware version have been resolved:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Initial Setup and Registration flow: No internet connection required to start using the unit - you can install the unit and start to use it.
- Improved video fluency: Enjoy the improved conferencing experience with smooth video up to 30fps.
- Support for additional peripherals: Logi Rallybar (Mini), Aver CAM520Pro2, Aver VB130, Aver VC520Pro2, Yamaha Adecia, Cisco Roomkit Mini.
- Review Camera Settings: Verify the encoding quality, resolution and framerate of the camera stream across the full system on the peripheral page of the ClickShare Configurator: KB12346.
- Diagnostics support for Buttons integrated into the corporate network: Start a test from the troubleshoot page in the ClickShare Configurator and grab the TCP dumps.
===Next to the addition of features, a number of known issues from the earlier firmware version have been resolved:===
- CX randomly puts out unwanted HDMI signal when it's in ECO mode
- Hostname changes are not reflected in the Airplay display name
- Button cannot connect to baseunit in EAP-TTLS and EAP-TLS mode
- Unable to save SNMP Parameters
- After a reboot of the base unit, the snapshot of the shared content is incomplete
- Calendar information not visible once the unit comes from deep standby and reboot
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Release will become available via auto-update by October 15 2021.
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver is needed.
- ClickShare Desktop App v4.17 is required to allow over the air (wi-fi and ultrasound) detection of the Base Unit.
- Button Manager currently does not work with the ClickShare Conference Buttons.
- Adding device into XMS cloud can give a unable to add device error.
- Sharing videos via AirPlay/Google Cast from apps like the YouTube app, is not supported.
- When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay.
- Unable to share with the ClickShare (Conference) Button when Logi Sync software is installed on the PC.
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Conferencing controls, including mute, are not working with specific Jabra Speak 510.
- Certain peripherals do not always wake-up after both the peripheral and the ClickShare Conference Base Unit were in stand-by.
- Button takes 15 to 30 seconds to be ready to share when configured to use EAP-TLS or PEAP: KB12345.
- In rare cases sharing content and using the peripherals at the same time causes the shared content to freeze: KB12358.
- For all Vaddio cameras that stream raw(YUV) video, the camera stream is limited to 540p 30fps for CX-30.
- CX can be non-responsive and needs to be power cycled: KB11517.
- When using annotation and blackboarding on 4K display, an occusional freeze can occur. A workaround is to switch display resolution to Full HD.
- The ClickShare Desktop App will ask the user to switch wifi network when trying to connect to the Base Unit via PresentSense and the Base Unit is in WiFi client mode: KB12349.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
v2.9.0.3
29 jun '21 (334.17 MB)
Release notes
===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
===Important notes:===
===The main new ClickShare Conference features in this release are:===
- Theater Mode: Grab the attention with your content and nothing else. Get your content in the picture, full size and full screen.
- Dynamic camera quality to ensure smooth video: In challenging environments, the camera quality will gracefully be degraded to ensure a smooth and low latency camera stream and a great overall experience.
- Support for additional peripherals and true 720p for more peripherals: With every release, we aim to support more and more conference peripherals and improve the overall quality of the system. Thanks to the ‘True 720p’ enhancements, several popular peripherals will see a significant improvement in camera quality.
- Time format on the wallpaper can be set to a 12hr or 24hr time format: This will be applied to the clock shown in the status bar and in the room availability section on the wallpaper.
- Performance enhancements when integrating the Buttons into the corporate network: With the feedback received on the 2.8 firmware release, we have been able to identify some areas of improvement and these improvements can be found in this firmware.
- Miracast available in more configurations. Thanks to the addition of Miracast MS-MICE capabilities (aka Miracast Over Infrastructure), Miracast can be used on all CX and C models in additional configurations.
- Media streaming over Airplay: This firmware adds support to stream media content from YouTube and other applications to your ClickShare device.
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
- Vaddio EasyUSB Mixer/Amp and TableMIC not working on USB-A ports.
- BYOD Airplay does not work when streaming Youtube movies.
- SNMP not working in wireless client mode.
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Button Manager currently does not work with the ClickShare Conference Buttons.
- Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
- First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
- SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
- When using Airplay with Youtube, disconnecting and reconnecting is needed in case a error message pops up over the streaming content.
- Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
- Certain peripherals do not always wake-up after both the peripheral and the ClickShare Conference Base Unit were in stand-by.
===Important notes:===
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
v2.8.0.9
20 apr '21 (333.39 MB)
Release notes
===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Annotation and Blackboarding: co-create and ideate to boost your meeting collaboration.
- Peripheral firmware update: update your Logitech Rally remotely.
- Button Network Integration: integrate the ClickShare Conference Button into your own corporate network and assess the performance of both content sharing and wireless conferencing in your setup, with detailed information available in the network deployment guide.
- Miracast: cast your content to the meeting room by enabling the Miracast service. Note that this requires disabling the access point in the ClickShare Configurator and integrating the Buttons into the corporate network!
- Support for additional peripherals: find the ClickShare Conference validated peripherals on the Barco website.
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
- Base unit cannot reach Deep Standby when Logitech Rally peripheral is connected.
- Some Aver peripherals are not reaching stand-by or are not detected after stand-by.
- Peripheral shows active even when there is no active call.
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Button Manager currently does not work with the ClickShare Conference Buttons.
- Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
- First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
- BYOD Airplay unstable when streaming Youtube movies.
- Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
- The SmartCare information, e.g. to see if the device was registered correctly, can take about one day to be displayed correctly in the ClickShare Configurator.
- The Logi Rally firmware installation functionality will push firmware version 1.1.256 to the Logi Rally, which is the ClickShare Conference supported version for this release.
- For Base Units with US, ZH and NA country codes, UNII-3 channel 165 is not supported by the Button.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
- Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
v2.7.0.9
11 dec '20 (331.38 MB)
Release notes
===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- [One Click to Sync] Meet in confidence thanks to the mute state in sync between MS Teams and the peripheral. Avoid hassle and confusion with having to mute and unmute in two different places: MS Teams and room microphone. Just click on one of them and the other will sync automatically.
- No more need to re-pair the Button after changing the room camera or room speakerphone setup connected to the Base Unit: the correct configuration is initialized when plugging in the Button.
- Find your XMS tenant info in the ClickShare web Configurator in the 'XMS' section under 'System', along with a link to check your warranty details online.
- Configure wired authentication for the first time setup (activate, update and register for SmartCare via XMS Cloud).
- Improved audio/video experience when having a face to face call.
- Support for additional peripherals: the list of all supported peripherals can be found on the partnership section on the ClickShare website.
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
- Buttons unable to connect with the Base Unit in some cases.
- Occasional Button disconnect within 1 minute after Button plug-in.
- ClickShare App presence detection sometimes not working.
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Button Manager currently does not work with the ClickShare Conference Buttons.
- Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
- First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
- BYOD Airplay unstable when streaming Youtube movies.
- SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
- Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.
- Sharing content via ClickShare Mobile App requires the latest version of the Mobile Apps to be installed (i.e. version 3.2.0).
- Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
- Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
- Base unit cannot reach Deep Standby when Logitech Rally peripheral is connected.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
- Please make sure to update your ClickShare Mobile App to version 3.2.0 to use with this release.
- The peripheral icons in the status bar are no longer available in this release. They will be introduced again with the next firmware release.
v2.6.0.13
16 sep '20 (330.45 MB)
Release notes
===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
===Important notes:===
===The main new ClickShare Conference features in this release are:===
- [One Click to Sync] Low latency screen sharing, improving your experience when having a face to face call and bringing more interactivity when using touch back or when simply sharing your screen.
- [One Click to Share] When sharing content in your UC tool, ClickShare will now detect this and automatically share this content onto the meeting room display.
- Find your XMS connectivity and Smart Care status more easily in the ClickShare web Configurator in a new 'XMS' section under 'System'.
- New 'Erase all settings' function under 'Troubleshooting' which reverts all settings to factory defaults without the need to go through the first time setup.
- Support for additional peripherals: the list of all supported peripherals can be found under documentation in the support section on the website.
===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
- Several fixes for CX-20 and CX-30 where the device could not wake up from standby or did not wake up the meeting room display.
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- Button Manager currently does not work with the ClickShare Conference Buttons.
- Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
- First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
- BYOD Airplay unstable when streaming Youtube movies.
- SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
- Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.
===Important notes:===
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
v2.5.0.11
18 jun '20 (316.92 MB)
Release notes
===Firmware for ClickShare Conference===
===The main ClickShare Conference features this release includes are:===
===The new ClickShare Conference features this release includes are:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
===Important Notes:===
===The main ClickShare Conference features this release includes are:===
- ClickShare Conference first time setup: activate, update and register for SmartCare via XMS Cloud.
- Wireless Presentation capabilities, enabling content sharing from a device to the meeting room display via the ClickShare Conference Button, Airplay, Miracast, Google Cast and ClickShare Desktop App. The ClickShare Desktop App can be downloaded from www.clickshare.app
- Room Dock Wireless Conferencing capabilities via the ClickShare Conference Button with any laptop, any conferencing platform and supported USB peripherals. The list of supported peripherals can be found under documentation in the support section on the website.
- Touchback capabilities on CX-30, with an option to turn it on or off on the wallpaper.
- View Room Display for in-room collaboration and to share any shared content remotely.
- Windows certified driver support for the ClickShare Conference Button on Windows 7, 8, 8.1 and 10. Note that driver version 1.16 is required to auto-run the ClickShare executable on the Conferencing Button. On Mac, the use of the latest version of the extension pack is required.
===The new ClickShare Conference features this release includes are:===
- Room Dock Wireless Conferencing with improved audio quality and robustness: high quality conferencing in any environment.
- Room Dock Wireless Conferencing: Improved Room Camera quality with resolutions up to 720p, optimized for partner devices.
- Ability to create audio only or video only meeting rooms, as the Button will now reflect the peripherals attached to the Base Unit. Note that we advise to re-pair the Buttons with every peripheral configuration change for the configuration to be seen on the Button. If not, the standard configuration update over Wi-Fi will be used, which only takes effect when using the Button a second time.
- ClickShare Conference wallpaper status bar will show the availability and state of the connected USB peripherals.
- New peripherals page in ClickShare Configurator to give an overview of the connected USB peripherals and their state.
- Public REST API availabilty to configure the basic device settings, see https://www.barco.com/support/knowledge-base/kb11350.
- Further ClickShare Conference system security improvements.
- BYOD: improved AirPlay and introducing Google Cast.
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- ClickShare Mobile apps and Button Manager currently do not work with the new CX Base Units.
- Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
- Onboarding wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
- Corporate network integration currently does not work with the new CX Base Units.
- BYOD Airplay unstable when streaming Youtube movies.
- When in a conference call, the Room Speakerphone audio's latency is much lower than the video latency, resulting in a non-lipsync call experience. This will be fixed in the next release.
===Important Notes:===
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
v2.4.0.3
27 mar '20 (319.37 MB)
Release notes
===Firmware for ClickShare Conference===
===The main features this release includes are:===
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- ClickShare Conference first time setup: activate, update and register for SmartCare via XMS Cloud.
- Wireless Presentation capabilities, enabling content sharing from a device to the meeting room display via the ClickShare Conference Button and ClickShare Desktop App. The ClickShare Desktop App can be downloaded from www.clickshare.app
- Room Dock Wireless Conferencing capabilities via the ClickShare Conference Button with any laptop, any conferencing platform and supported USB peripherals. The list of supported peripherals can be found under documentation in the support section on the website.
- View Room Display for in-room collaboration and to share any shared content remotely.
- New ClickShare Conference wallpaper with status bar, e.g. to indicate the use of Room Display and Touchback.
- BYOD (preview): AirPlay.
- Windows certified driver support for the ClickShare Conference Button on Windows 7, 8, 8.1 and 10. Note that driver version 1.16 is required to auto-run the ClickShare executable on the Conferencing Button.
===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
- ClickShare Mobile apps, Button Manager and XMS Edge currently do not work with the new CX Base Units
- The extension pack (launcher) for mac will not work with the ClickShare Conference Button. The extension pack will be updated soon to support Mac.
- Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.4 and reset to factory defaults to try again
- Onboarding wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
- BYOD Airplay unstable when streaming Youtube movies.
- HDMI input contains a few missing pixel lines.
- We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
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