Software Details

ClickShare CX-20/CX-30 base unit firmware v2.6.0.13

Version v2.6.0.13
Filesize 330.45 MB
Release date 16 sep '20

Applicable products:

Release notes

===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===

  • [One Click to Sync] Low latency screen sharing, improving your experience when having a face to face call and bringing more interactivity when using touch back or when simply sharing your screen.
  • [One Click to Share] When sharing content in your UC tool, ClickShare will now detect this and automatically share this content onto the meeting room display.
  • Find your XMS connectivity and Smart Care status more easily in the ClickShare web Configurator in a new 'XMS' section under 'System'.
  • New 'Erase all settings' function under 'Troubleshooting' which reverts all settings to factory defaults without the need to go through the first time setup.
  • Support for additional peripherals: the list of all supported peripherals can be found under documentation in the support section on the website.


===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
  • Several fixes for CX-20 and CX-30 where the device could not wake up from standby or did not wake up the meeting room display.


===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
  • Button Manager currently does not work with the ClickShare Conference Buttons.
  • Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
  • First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
  • BYOD Airplay unstable when streaming Youtube movies.
  • SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
  • Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.


===Important notes:===
  • We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.


Show previous release notes

Version history

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Release notes
===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===

  • [One Click to Sync] Low latency screen sharing, improving your experience when having a face to face call and bringing more interactivity when using touch back or when simply sharing your screen.
  • [One Click to Share] When sharing content in your UC tool, ClickShare will now detect this and automatically share this content onto the meeting room display.
  • Find your XMS connectivity and Smart Care status more easily in the ClickShare web Configurator in a new 'XMS' section under 'System'.
  • New 'Erase all settings' function under 'Troubleshooting' which reverts all settings to factory defaults without the need to go through the first time setup.
  • Support for additional peripherals: the list of all supported peripherals can be found under documentation in the support section on the website.


===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===
  • Several fixes for CX-20 and CX-30 where the device could not wake up from standby or did not wake up the meeting room display.


===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
  • Button Manager currently does not work with the ClickShare Conference Buttons.
  • Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
  • First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
  • BYOD Airplay unstable when streaming Youtube movies.
  • SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
  • Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.


===Important notes:===
  • We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.


Release notes
===Firmware for ClickShare Conference===

===The main ClickShare Conference features this release includes are:===
  • ClickShare Conference first time setup: activate, update and register for SmartCare via XMS Cloud.
  • Wireless Presentation capabilities, enabling content sharing from a device to the meeting room display via the ClickShare Conference Button, Airplay, Miracast, Google Cast and ClickShare Desktop App. The ClickShare Desktop App can be downloaded from www.clickshare.app
  • Room Dock Wireless Conferencing capabilities via the ClickShare Conference Button with any laptop, any conferencing platform and supported USB peripherals. The list of supported peripherals can be found under documentation in the support section on the website.
  • Touchback capabilities on CX-30, with an option to turn it on or off on the wallpaper.
  • View Room Display for in-room collaboration and to share any shared content remotely.
  • Windows certified driver support for the ClickShare Conference Button on Windows 7, 8, 8.1 and 10. Note that driver version 1.16 is required to auto-run the ClickShare executable on the Conferencing Button. On Mac, the use of the latest version of the extension pack is required.


===The new ClickShare Conference features this release includes are:===
  • Room Dock Wireless Conferencing with improved audio quality and robustness: high quality conferencing in any environment.
  • Room Dock Wireless Conferencing: Improved Room Camera quality with resolutions up to 720p, optimized for partner devices.
  • Ability to create audio only or video only meeting rooms, as the Button will now reflect the peripherals attached to the Base Unit. Note that we advise to re-pair the Buttons with every peripheral configuration change for the configuration to be seen on the Button. If not, the standard configuration update over Wi-Fi will be used, which only takes effect when using the Button a second time.
  • ClickShare Conference wallpaper status bar will show the availability and state of the connected USB peripherals.
  • New peripherals page in ClickShare Configurator to give an overview of the connected USB peripherals and their state.
  • Public REST API availabilty to configure the basic device settings, see https://www.barco.com/support/knowledge-base/kb11350.
  • Further ClickShare Conference system security improvements.
  • BYOD: improved AirPlay and introducing Google Cast.


===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===
  • ClickShare Mobile apps and Button Manager currently do not work with the new CX Base Units.
  • Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
  • Onboarding wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
  • Corporate network integration currently does not work with the new CX Base Units.
  • BYOD Airplay unstable when streaming Youtube movies.
  • When in a conference call, the Room Speakerphone audio's latency is much lower than the video latency, resulting in a non-lipsync call experience. This will be fixed in the next release.


===Important Notes:===
  • We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.


Release notes
===Firmware for ClickShare Conference=== ===The main features this release includes are:===

  • ClickShare Conference first time setup: activate, update and register for SmartCare via XMS Cloud.
  • Wireless Presentation capabilities, enabling content sharing from a device to the meeting room display via the ClickShare Conference Button and ClickShare Desktop App. The ClickShare Desktop App can be downloaded from www.clickshare.app
  • Room Dock Wireless Conferencing capabilities via the ClickShare Conference Button with any laptop, any conferencing platform and supported USB peripherals. The list of supported peripherals can be found under documentation in the support section on the website.
  • View Room Display for in-room collaboration and to share any shared content remotely.
  • New ClickShare Conference wallpaper with status bar, e.g. to indicate the use of Room Display and Touchback.
  • BYOD (preview): AirPlay.
  • Windows certified driver support for the ClickShare Conference Button on Windows 7, 8, 8.1 and 10. Note that driver version 1.16 is required to auto-run the ClickShare executable on the Conferencing Button.


===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

  • ClickShare Mobile apps, Button Manager and XMS Edge currently do not work with the new CX Base Units
  • The extension pack (launcher) for mac will not work with the ClickShare Conference Button. The extension pack will be updated soon to support Mac.
  • Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.4 and reset to factory defaults to try again
  • Onboarding wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
  • BYOD Airplay unstable when streaming Youtube movies.
  • HDMI input contains a few missing pixel lines.




  • We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.


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