Software

ClickShare CX-50 base unit firmware

Version: v2.26.0.7
File size: 562 MB
Release date: 12 May 2026
Available for: ClickShare CX-50
Language: English
SHA256 checksum: 3f3da8ba7a8c5533d42e33c78b0574f7fc0ca3c1715c4e8437d77f3b089b90ba

Release notes

=== This release provides improved user experiences, increased flexibility, security, and additional features.===
=== feature changes in the 2.26 release ===

== What we fix or improve ==

Improved Button Network Integration connectivity and performance for Gen 4.1 Buttons
Improved web session security by ensuring all session cookies contain the "Secure" attribute
Fixed a failure when generating a Certificate Signing Request (CSR) via the API due to specific naming constraints
Fixed an issue that prevented saving Annotation and Blackboard content to a connected USB drive
Improved compatibility with 4K monitors to prevent screen flickering
Fixed Cloud log download issues in Wireless Client mode

== Known issues ==

Sharing through Google Cast isn't working with Pixel Phones.
Occasional failure happens when saving annotations on iiyama touchscreens.

=== Things to consider before upgrading ===

Google Cast streaming will be unavailable after September 2026. please keep your device firmware on the latest firmware to ensure continued support
When the desktop app encounters issues using peripheral devices at security levels 2 or 3, we recommend using Desktop App version 4.45.00 or higher. More information can be found in KB15298.
In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.15.00 will not allow you to roll back to older versions before 02.15.00.

Version history

v2.25.0.10 05 Dec 2025 (541 MB)

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SHA256 checksum

d20a8caa828d900cec3bd690140398bded68d0199d85035392cd465ec5e453d3

Release notes

=== This release provides improved user experiences, increased flexibility, security, and additional features.===
=== feature changes in the 2.25 release ===

Remove Peripheral firmware upgrade from web configuration

What we fix or improve

Improved Miracast not appearing after power cycle when configured in Infrastructure mode.
Improved Google Cast stability for sessions lasting over 24 hours after a reboot.
Enhanced Miracast stability following a Base Unit reboot
Fixed device disconnection issues in wireless client mode.
Fixed network setting issue when Clickshare Button Gen4.1 connect to external access point WPA2 or Cisco Wireless network using EAP-TLS

Known issues

Sharing through Google Cast isn't working with Pixel Phones.
Occasional failure happens when saving annotations on iiyama touchscreens.

=== Things to consider before upgrading ===

When the desktop app encounters issues using peripheral devices at security levels 2 or 3, we recommend using Desktop App version 4.45.00 or higher. More information can be found in KB15298.
In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.15.00 will not allow you to roll back to older versions before 02.15.00.

v2.24.0.5 07 Jul 2025 (540 MB)

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SHA256 checksum

53f683d08148dc6cad7285c70eefbe2d7eaed2501c9f5f4c15fe29ec76f5b2e9

Release notes

=== This release provides improved user experiences, increased flexibility, security, and additional features.===

== What we fix or improve ==

Improved the wireless reconnection mechanism

== Known issues ==

If Google Cast issues occur after 24 hours following a reboot, please reboot the device again to restore functionality.
Establishing a Miracast connection may take longer due to the inability to use Miracast over Infrastructure mode.
Sharing through Google Cast isn't working with Pixel Phones.
Occasional failure happens when saving annotations on iiyama touchscreens.

=== Things to consider before upgrading ===

When the desktop app encounters issues using peripheral devices at security levels 2 or 3, we recommend using Desktop App version 4.45.00 or higher. More information can be found in KB15298.
In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.15.00 will not allow you to roll back to older versions before 02.15.00.

v2.23.0.4 29 Apr 2025 (539 MB)

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SHA256 checksum

c0a75e47148399ad8b62d01f8905a363babdaa068970799e1059179e2e08fd7b

Release notes

=== This release provides improved user experiences, increased flexibility, security, and additional features.===
=== New feature in the 2.23 release ===

Multitouch touchback feature now works in Button App 04.43.04.0003

== What we fix or improve ==

Fixed incompatibility issue with Clevertouch/Iiyama touch panels on the Android 13 platform
Enhanced product security and compatibility
Set unique room serial in Clickshare Button per meeting room as default
Fixed device disconnection issue to XMS when it's set to wireless client mode with DHCP
Fixed network setting issue when Clickshare Button Gen4.1 connect to external access point WPA2 or Cisco Wireless network using EAP-TLS

== Known issues ==

Sharing through Google Cast isn't working with Pixel Phones.
Occasionally failure happens when saving annotations on iiyama touchscreens.

=== Things to consider before upgrading ===

When the desktop app encounters issues using peripheral devices at security levels 2 or 3, we recommend using Desktop App version 4.45.00 or higher.
In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.15.00 will not allow you to roll back to older versions before 02.15.00.

v2.22.0.13 22 Jan 2025 (541 MB)

Download

SHA256 checksum

6a6034c280c4035728487a2b6f19359fb7524181033c39757561c34b106d454c

Release notes

=== This release provides improved user experiences, increased flexibility, security, and additional features.=== === New feature in the 2.22 release ===

Introducing SmartFocus feature which smartly selects the right view for the remote participants by switching between the room camera and the speakers´ laptop cameras.
Introducing Multitouch touchback feature that supports gestures like pinch-to-zoom, scrolling and right-click functionalities without the need for presenters moving between the touch display and their laptop. Please visit KB15061 for more information.

Improved Airplay, Google Cast, and Miracast user experiences.
Fixed base unit claiming issue for XMS registration after hardware reset.

Sharing through Google Cast isn't working with Pixel Phones.
Occasionally failure happens when saving annotations on iiyama touchscreens.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.15.00 will not allow you to roll back to older versions before 02.15.00.

v2.21.0.12 02 Oct 2024 (540 MB)

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SHA256 checksum

c788ff58b7f6d9d94e2f0b31cef17a37e8e21b2bd751189ebc841f6cdfaa5129

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.=== === New feature in the 2.21 release ===

Update the button app driver certificate.
Fix the shared screen black or blueish issue when digital signage is enabled.
Support the ClickShare base unit discovery by ClickShare app on iOS and Android.

Sharing through Google Cast isn't working with Pixel Phones.
Connectivity issue could occur when using Huddly PoE Adapter (“the ethernet adapter”) with Huddly S1/L1 after the baseunit gets rebooted.
Occasionally failure happens when saving annotations on Ilyama touchscreens

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.20.0.22 09 Jul 2024 (540 MB)

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SHA256 checksum

c0c3cd5372df7efdda14554a35f9358df9589970f76346bf89ac4cd078012b3b

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.20 release ===

Support Microsoft Shared Spaces - Unique USB identification per meeting room.

== What we fix or improve ==

New simplified Chinese registration flow.
New option in the ClickShare Configurator to enable and disable local view.
Now you can set the digital signage URL over the REST API.
Allow customer credentials for setting Digital Signage through internal proxy.
Wifi signal still remains active and visible after disabling in the ClickShare Configurator.
AVONIC-CM93, fixed Camera CM93 could not be detected after firmware update to 2.18.
Fixed Camera stream issue with Lumens-TR60.

== Known issues ==

Sharing through Google Cast isn't working with Pixel Phones
Huddly S1/L1 doesn't get removed properly when unplugged.
Connectivity issue could occur when using Huddly PoE Adapter (“the ethernet adapter”) with Huddly S1/L1 after the baseunit gets rebooted.
Occasionally failure happens when saving annotations on Ilyama touchscreens.
The shared screen could look black and blueish when digital signage is enabled. Can be recovered by resharing screen.

== Important notes ==
=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.

v2.19.0.39 16 Apr 2024 (476 MB)

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SHA256 checksum

6197c8bab62dba9970e198787e1debb308cf89f765c45d282cc411ccb2340d33

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.=== === New feature in the 2.19 release ===

More space for the wallpaper view messaging with new optional layouts
Offline registration to XMS Cloud enables pre-configuration the Base Unit(s) without the need of physically installing the unit(s) first

The ClickShare HDMI input adapter (P/N: R9861581) now supports more resolutions as 3840x2160@30Hz, 2560x1440@60Hz, 1920x1080@60Hz and 1280x720@60Hz
Resolved issues with Huddly S1/L1 losing detection after standby
Airplay discovery via Bluetooth and mDNS are both available
Enable automatic microphone sensitivity adjustments by the UC&C tool

Sharing through Google Cast isn't working with Pixel Phones
Huddly S1/L1 doesn't get removed properly when unplugged
Occasionally failure happens when saving annotations on Ilyama touchscreens

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.18.2.4 15 Mar 2024 (487 MB)

Download

SHA256 checksum

5b4929b9c72881ade6a9c9f0e83010bffd47c4c0af63d19653b9c24c36cf4806

Release notes

=== What we fix or improve ===

The issue that some base units could not be updated via XMS is resolved. Please consult KB11593 for more information.

=== Known issues ===

Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
No video output from ClearOne Versa Mediabar.
Huddly S1/L1 doesn't get removed properly when unplugged.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.18.1.6 31 Jan 2024 (487 MB)

Download

SHA256 checksum

6ce15e2ce9f460b644fd075225942b157138c30fa131882c99ed975ac9cefe4a

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.=== === New feature in the 2.18 release ===

Simplified device registration flow: scan the QR code on the setup screen or follow the link in the Configuration Wizard to register your device for SmartCare, without it needing to be connected to the internet.

== What we fix or improve ==

Adjust the size of registration QR code on Web Configuration to be easily scanned.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===

Huddly S1/L1 doesn't get removed properly when unplugged

Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
No video output from ClearOne Versa Mediabar.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.18.0.41 19 Jan 2024 (486 MB)

Download

SHA256 checksum

8cb196f081ffc148f53cbe674c68410dd9a9599fd197962ea9f853493e8ab062

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.=== === New feature in the 2.18 release ===

Simplified device registration flow: scan the QR code on the setup screen or follow the link in the Configuration Wizard to register your device for SmartCare, without it needing to be connected to the internet.

Minimized connection time for Buttons configured in Corporate Network Integration mode.
Correct default volume on Nureva HDL200, HDL310, and HDL410. Please update Nureva firmware to 1.4.230823 or high version.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===

Huddly S1/L1 doesn't get removed properly when unplugged

Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
Shared audio through HDMI not audible when connecting to Logitech Rally Bar Huddle.
No video output from ClearOne Versa Mediabar.
Registration QR code on Web Configuration may not be easily scanned by some Android Phones. Please click to enlarge the QR code if this occurs.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.17.0.27 28 Sep 2023 (473 MB)

Download

SHA256 checksum

6048389735ddb233043b406f6986df31bb090cf24f0fa5f3967fd72c9c22273a

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.17 release ===

Security patches and improvements.
Consistent short time to share when using a ClickShare Button
Miracast P2P Mode reliability improvements

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===

Huddly S1/L1 doesn't get removed properly when unplugged

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.16.0.17 21 Jun 2023 (466 MB)

Download

SHA256 checksum

bd0f353d713ba30720d2e63d1b64bbd45adffc1851b85cd37d477f9abd308df6

Release notes

=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.16 release ===

Pincodes are now clearly visible to all participants in the meeting room
The Button generation is visible in the ClickShare Configurator [KB8917]

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Improved stability and error handling for Digital Signage and BYOD features

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

Huddly driver doesn't always get removed when unplugging

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.

v2.13.2.5 14 Nov 2022 (407 MB)

Download

SHA256 checksum

f0be41ff1f806ed26a18d40e77b0b994a3dd547afff5209fada429286e8a5912

Release notes

=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features === === The main new features included in the 2.13 release ===

General Security patches
Serviceability for displays providing display state, vendor and model info. More info can be found in KB 6598.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Button with model CSBTN004 will take the optimal AP when network integrated.
Resolved issues with "Show wallpaper when no one is sharing" turning on after reboot.

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.
Upgrading past Version 02.12.00 will not allow you to downgrade to before 02.12.00.

v2.13.0.14 03 Oct 2022 (402 MB)

Download

SHA256 checksum

d2938ba496fd6eb8d30423df5c2f6c51a984314897dbb3f19794256d573664b8

Release notes

=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features === === The main new features included in the 2.13 release ===

General Security patches
Serviceability for displays providing display state, vendor and model info. More info can be found in KB 6598.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Fixed regressions w.r.t. performance and stability
Monitor detection after waking from standby regressions have been addressed
Fixed Cloud registration issues with a proxy enabled
Wireless access to Remote control via API has been changed to be included in security level 1 and 2. More info can be found in KB 6597.
The Volume control issue with Sharp PN-CD701 was solved

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

A Rally room camera can face issues when used with this release. More info can be found in KB 6679.
When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.
Upgrading past Version 02.12.00 will not allow you to downgrade to before 02.12.00.

v2.12.0.12 27 Jun 2022 (400 MB)

Download

SHA256 checksum

b8479170decdee367f3ec7263143a9447a04b2af653cc43cdc0835da1ad085a3

Release notes

=== Minimal Version ===
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.12 release ===

Extended REST-API to incorporate the full functionality of the Web UI.
Server-Sent Events mechanism of the REST-API allows for more efficient system-to-system integration. More info can be found in KB 12723.
Support for custom HTTPS certificates for the ClickShare Configurator.
Support standard SCEP next to the already supported NDES for the deployment of certificates to secure wi-fi connections.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Various stability, quality and security improvements.
BYOD (Airplay, Google Cast and Miracast) are disabled by default after factory reset.
Base Unit proxy settings are used to connect to the online signing service. More info can be found in KB12601.
Solve inconsistencies with PresentSense.
Reliable mouse gestures when Aver VB130 and VC520 Pro peripherals are connected to the Base Unit.

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
Sometimes going to standby fails when the Base Unit is used with Poly Studio X30 or X50
When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
v02.12.00 is a minimal version and does not allow downgrading to any version below it after installation.
The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.