Product support
Select or find your product to find drivers, firmware upgrades, spare parts, trainings or knowledge base articles.
Have a product support related question?
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End of life products
Do you have a question?
Log a support ticket
- Technical questions
- Return Material Authorization (RMA)
- Status tracking of pending service requests
- Consumable and spare parts orders
Barco AI assistant (Beta)
Our AI Assistant gives you immediate access to the full depth of our support knowledge—FAQs, detailed guides, and comprehensive PDF manuals.
Phone & email support
Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.
Warranty
Enter your products serial number to find out about your warranty.
Data is refreshed with a 1-day delay. If the warranty date appears incorrect, please check again later. Still incorrect? Create a service case here to request a correction. (PO number and material number will be asked)