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Where can I find the QR code to register my ClickShare Base Unit?

Article number: [11168]

Applicable to

You can find the QR code on the following locations:

  1. The onboarding page (a.k.a. the black screen) when initially booting up the ClickShare Base Unit.
  2. The configuration wizard of the ClickShare Base Unit web UI.
  3. The System > XMS details page in the ClickShare Base Unit web UI.
  4. On the removable sticker on cover of the ClickShare unit (see minimal HW revisions below).
Note: To support QR‑based registration, ClickShare C‑/CX‑/CB‑series Base Units must be running firmware version 2.18 or later.

Minimal HW Revision
ModelMinimum HW RevisionPart Number Ranges
ClickShare CB Pro or CoreREV01R9861631*B1, R9861632*B2
ClickShare C-5, C-10 (1 button), CX-20 and CX-30REV10R9861605*, R9861611*B1, R9861612*B1, R9861613*B1
ClickShare C-10 (2 buttons)REV01R9861611*B2
ClickShare CX-50 Gen2REV08R9861622*B2


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Last updated May 26, 2026

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