Issue:
It has been observed that on certain External Access Points, the ClickShare Button Gen 4.1 fails to connect, while the ClickShare Button Gen 4.0 connects without issues.
The following error message Wi-Fi network configuration mismatch is shown on the ClickShare App interface.
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This issue is seen when connecting to a ClickShare device running firmware version 2.14 to 2.22.
Cause:
This issue occurs/active when there is a 0 in the OUI MAC address information of the Access Point (first 3 groups of the MAC address).
Solution:
Upgrading the ClickShare device to version 02.25 or higher fixes this issue.