Configuring Neat Board 50 for BYOD Mode with Microsoft Teams or Zoom Rooms and ClickShare CX-30, CX-50 and CB Pro

This article explains how to configure the Neat Board 50 for Bring Your Own Device (BYOD) mode when used with Microsoft Teams Rooms, Zoom Rooms, and the following ClickShare devices: CX-30 Gen2, CX-50 Gen2 and CB Pro. 

Steps to configure

1. Access Neat Board 50 system settings:

   • For Zoom: Go to More > Settings > General > System settings
   • For Microsoft Teams: Go to More > Settings > Device settings

2. Neat Board 50 system configurations:
   

   1. Go to System > USB connectivity
   2. Select BYOD Mode
   3. Enable Automatic
   4. Enable Use USB extenders
      

    

3. Cable Connections Setup:
   
   

   Device combination	HDMI™ connection	USB connection
   CX-50 Gen2 (FMR mode enabled) + Neat Board 50	HDMI™ Out (CX-50 Gen2) to HDMI™ In (Neat Board 50)	USB-A (CX-50 Gen2) to USB-C (Neat Board 50)
   CX-50 Gen2 (FMR mode not enabled) + Neat Board 50	No	USB-C (CX-50 Gen2) to USB-C (Neat Board 50)
   CX-30 Gen2 + Neat Board 50	No	USB-C (CX-30 Gen2) to USB-C (Neat Board 50)
   CB Pro + Neat Board 50	No	USB-C (CB Pro) to USB-C (Neat Board 50)

   
   

   Note: For detailed information on cable connections to the Neat Board 50, please refer to the article provided here.

4. ClickShare Configurations: Configuration depends on the device and FMR mode status.

   • CX-50 Gen2
     FMR mode enabled:
     Follow the configuration instructions described in KB8863.
     FMR mode not enabled:
     Open the ClickShare Configurator, go to Display & Audio > Outputs and select Enable audio

   • CX-30 Gen2
     Open the ClickShare Configurator, go to the Display & Audio and select Enable audio
   • CB Pro
     Open the ClickShare Configurator, go to the Display and select Enable audio
     
   
   Note: For instructions on accessing the ClickShare Configurator, (how-to, see KB2324).