How to carry out a factory reset on CS-100(Huddle) CSE-200(+) and CSE-800

Article number: [2937] - Legacy code: [5066]

Applicable to

There are two ways to reset the Base Unit to default settings:

  1. Using ClickShare Configurator
  2. Using Base Unit reset button
Warning! Restoring to factory defaults will require re-pairing of the Buttons used with that Base Unit (how to: see KB 5924).
If you do not pair, an error message will show up when plugging the Button into the laptop.


Using ClickShare Configurator:

  1. Log in to the Configurator ((how to: see KB 2324).
  2. Click Support & UpdatesTroubleshoot.
  3. Click Reset to factory defaults.
    The following message is displayed: This action will remove all settings of the Base Unit and replace them with the default settings. Are you sure you want to continue?
  4. If you want to continue, click Yes, remove all settings otherwise click No, I changed my mind.
    When yes is clicked, the system starts a reboot. 

Using the Base Unit reset button:

  1. Disconnect the ClickShare power supply.
  2. Press and hold the reset button on the back of the ClickShare with a paperclip.
    For the CSE-200+, one needs to hold the reset button until the Base Unit's front LED flashes red-white. This can take up to one minute.

    For CS-100 (H) & CSE-200

    For CSE-200+

    For CSE-800

  3. While holding the reset button, reconnect the ClickShare’s power supply.
  4. Hold the reset button until the red-white flash of the power button flashes white.

Note: Please contact Barco support if you are still unable to reset the Base Unit or for any other errors.


Last updated Feb 1, 2024