Issue
When using a Vaddio camera with a ClickShare Conference Base Unit, users may experience a lower framerate than expected, especially when requesting a 720p source stream in UC&C tools like MS Teams.
Cause
Some Vaddio cameras do not support MJPEG streaming; therefore, their maximum source resolution and frame rate are limited and vary by model.
Current Limits
- 540p@30FPS on CX-20/30/50AV for models: AV Bridge 2x1, AV Bridge Mini, AV Bridge MatrixMIX, ConferenceSHOT AV, EasyIP Decoder, HuddleSHOT, OneLink Bridge.
- 540p@15FPS on CX-50, 540p@30FPS on CX-20/30 for models: ConferenceSHOT 10, EasyIP Mixer, RoboSHOT 12 USB, RoboSHOT 30 USB.
- 720p@15FPS for models: IntelliSHOT, ConferenceSHOT ePTZ.
