The ClickShare Desktop App has two user interface designs:
- Old user interface (up to version 4.44): A smaller, simplified legacy interface available in all versions prior to 4.44, now fully phased out and no longer selectable.
- Current (New) user interface (4.23–Present): A modern, large-format, thumbnail‑based interface introduced in version 4.23 and the only available UI from version 4.44 onward.
From version 4.44.0 onward, the new user interface became the default, with the old user interface fully removed. The toggle option to switch between UIs has been removed.
Switching between User Interfaces
Switching to the old user interface
- In the app, slide the toggle button to the left.
- Click the Switch Back button in the next window that opens in the app.
Switching to the new user interface
- In the app, click Switch to the new version and then click Switch Now.
Notes - Unable to switch between user interfaces
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Beta Program restriction: If you're registered for the Beta Program, you can't switch back to the old interface. To regain switching capability, open the ClickShare Desktop App, go to Settings, and turn Beta Program off.
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MSI deployment (versions 4.41–4.43): If the ClickShare Desktop App MSI was deployed with the DEFAULT UI = MINI setting, the Switch to the new version option will not be available.
Contact ClickShare Administrator
If you're an end user and encounter difficulty performing specific steps provided here, please contact your ClickShare Admin with details of the issue, including reference to KB9979, for the necessary assistance.
