Unable to use the touchback feature in the paint app shared via ClickShare

Article number: [6054]

Applicable to

ClickShare C-10
ClickShare CX-20
ClickShare CX-30
ClickShare C-5
ClickShare CX-50

Issue

When using ClickShare to share the application-specific content from "Paint", selecting the paintbrush menu via touch causes the brush selection to become invisible on the touchscreen, and touch functionality stops working.

Solution

Use the standard full screen sharing to enable the full functionality of paint over the touchscreen.

Properties

Last updated Sep 7, 2026

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