Where can I find the QR code to register my ClickShare Base Unit?

Article number: [11168]

Applicable to

You can find the QR code on the following locations:

The onboarding page (a.k.a. the black screen) when initially booting up the ClickShare Base Unit.
The configuration wizard of the ClickShare Base Unit web UI.
The System > XMS details page in the ClickShare Base Unit web UI.
On the removable sticker on cover of the ClickShare unit (see minimal HW revisions below).

Note: To support QR‑based registration, ClickShare C‑/CX‑/CB‑series Base Units must be running firmware version 2.18 or later.

Minimal HW Revision
Model	Minimum HW Revision	Part Number Ranges
ClickShare CB Pro or Core	REV01	R9861631B1, R9861632B2
ClickShare C-5, C-10 (1 button), CX-20 and CX-30	REV10	R9861605, R9861611B1, R9861612B1, R9861613B1
ClickShare C-10 (2 buttons)	REV01	R9861611*B2
ClickShare CX-50 Gen2	REV08	R9861622*B2

No solution found?

Log a support ticket

Barco AI assistant (Beta)

Our AI Assistant gives you immediate access to the full depth of our support knowledge—FAQs, detailed guides, and comprehensive PDF manuals.

Phone & email support

Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.