Software Details

ClickShare Desktop App Mac v4.18.0.8

Version v4.18.0.8
Filesize 19.94 MB
Release date 29 oct '21
SHA256 checksum C93EB3BA5CAEF3B6768C01C727860D830198487A7C109C0361CCEAA94211FFA8

Release notes

Improvements and Bug Fixes:

  • The machine-wide installation (MSI) will remove any end-user installation (.EXE) of the ClickShare App.
  • When plugging in a ClickShare Button that can't connect to it's base unit, the App will notify the user.
  • On MAC OS, the cursor will remain visible when switching from screen to app sharing.
  • Improved reliability of PresentSense after ClickShare App stops unexpectedly.
Known Issues:
  • On some computers that have hardware acceleration of audio enabled, the audio is missing when sharing via the ClickShare Desktop App.

Show previous release notes
Release notes
Improvements and Bug Fixes:
  • The machine-wide installation (MSI) will remove any end-user installation (.EXE) of the ClickShare App.
  • When plugging in a ClickShare Button that can't connect to it's base unit, the App will notify the user.
  • On MAC OS, the cursor will remain visible when switching from screen to app sharing.
  • Improved reliability of PresentSense after ClickShare App stops unexpectedly.
Known Issues:
  • On some computers that have hardware acceleration of audio enabled, the audio is missing when sharing via the ClickShare Desktop App.
Release notes
Whats new:
  • PresentSense: Connecting to a meeting room with the ClickShare App is just easy as a button, just walk in and connect in MAC.
  • Start local view from Microsoft teams sharing on MAC OS.
Improvements and Bug Fixes:
  • Improvement of the Calendar Integration Stability and Reliability.
  • Improvement of Desktop Sharing Performance.
  • Extended desktop menu item only available when the extension pack is installed.
Release notes
Improvements and Bug Fixes:
  • The ClickShare App no longer freezes when disabling PresentSense or quitting the App.
  • One Click Join stability improvements when Outlook is not the default email client.
  • PresentSense will no longer pop up to connect once a ClickShare Button has been plugged in.
  • Non-ASCII characters in the Windows username no longer block the ClickShare App from starting when plugging in a Button.
Known issues:
  • In some cases the calendar integration can cause the App to become unresponsive for a few seconds .
Release notes
Whats New:
  • PresentSense: Connecting to a meeting room with the ClickShare App is just as easy as with a Button: just walk in and connect. Now available for Windows 10, coming to macOS soon.
Improvements and Bug Fixes:
  • With the updated MSI installer it’s now easier to deploy the App for all users of the device, through the GUI or with automated deployments.
  • Improved reliability when sharing the (hidden) room display window in a video call.
  • Higher quality result when sharing your desktop on macOS.
  • Added support for the Norwegian language.
Known issues:
  • App-based Conferencing Beta testers will need to uninstall the ClickShare App and App-based Conferencing drivers before installing this version.
  • A specific character in the Windows username may prevent the ClickShare App from starting correctly.
  • When quitting the App it may become unresponsive for few seconds.
  • Under certain conditions the PresentSense pop up will cause the computer to become unresponsive for few seconds.
  • In some cases the calendar integration can cause the App to become unresponsive for a few seconds.
Release notes
Improvements and Bug Fixes:
  • The room display will no longer be shared remotely in the UCC app when the Local View window is closed
  • Whenever local view is in use or being shared, it is always reflected on the meeting room display through the red eye icon
  • Improved fluency when sharing the desktop with content animations or video playing
Known issues:
  • In some cases the room display will not be shared remotely when you start sharing it in the video call.
Release notes
What's New:
  • Privacy controls: Users and admins can opt-out of collection anonymous product Usage Statistics from the Settings pane in the About window
  • Privacy controls: Users can disable the One Click Join calendar integration from the Settings pane in the About window
  • Rating feedback: Express yourself when sending your feedback on the ClickShare Experience through the added feedback box
Improvements and Bug Fixes:
  • Calendar integration: improved stability of the One Click Join calendar integration component (calendarreader32/64.exe)
Known issues:
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a Chrome browser window with video content and you place another application window on top, the video content is no longer visible on the meeting room display. This is not the case with other browsers. https://www.barco.com/en/support/knowledge-base/KB11648
Release notes
What's New:
  • Simplified sharing of the meeting room display with remote participants. As soon as you connect to a ClickShare Conference Base Unit with a Windows 10 computer, the room display will be available as the first window you can share in your video call app, even without it being visible on the computer screen.
Improvements and Bug Fixes:
  • Improved stability and performance on macOS 11 (Big Sur). Upgrading to macOS 11.2 is recommended for the best experience.
Known issues:
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a Chrome browser window with video content and you place another application window on top, the video content is no longer visible on the meeting room display. This is not the case with other browsers. https://www.barco.com/en/support/knowledge-base/KB11648
Release notes
What's New:
  • One Click Join now also works with the following video conferencing platforms: MS Skype/Lync, Cisco WebEx, Lifesize, Starleaf, Slack and BlueJeans
Improvements and Bug Fixes:
  • One Click Join is now also available when the 64-bit version of the Microsoft Outlook client is installed
  • One Click Join better supports low privilege user profiles
  • All menu actions are now available from the Quick Button menu and the ClickShare App menu icon, even when sharing
Known issues:
  • Users on Apple macOS 11 (Big Sur) can encounter major performance issues when sharing with ClickShare (Button and App). As a workaround, impacted users can share using Airplay with supported Base Units (CSE-200, CSE-200+, CSE-800, CX-20, CX-30 and CX-50) https://www.barco.com/en/support/knowledge-base/KB11735
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a Chrome browser window with video content and you place another application window on top, the video content is no longer visible on the meeting room display. This is not the case with other browsers. https://www.barco.com/en/support/knowledge-base/KB11648
Release notes
What's New:
  • Users in your organization will from time to time be asked to rate their experience of sharing with ClickShare. We're continually improving the ClickShare user experience and we want to use this feedback to make ClickShare even better.
Improvements and Bug Fixes:
  • What’s New will now only pop up when the user opens the ClickShare App and no longer directly after installation or update (both for EXE and MSI).
  • Improved handling of Windows User Account Control (UAC) popups while sharing.
  • When sharing PowerPoint in Presenter Mode to the meeting room screen, the mouse cursor will no longer be visible on the meeting room screen.
Known issues:
  • One-Click Join is only available on Windows and will only work with a local Microsoft Outlook 32-bit client installed https://www.barco.com/en/support/knowledge-base/kb11518
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a Chrome browser window with video content and you place another application window on top, the video content is no longer visible on the meeting room display. This is not the case with other browsers. https://www.barco.com/en/support/knowledge-base/KB11648
Release notes
What's New:
  • One-Click Join: join the Zoom call based on the link in the calendar item
Improvements and Bug Fixes:
  • One-Click Join: improved support for meetings in time-zones with daylight saving time
  • One-Click Join: connect to the meeting room specified as location in the calendar item when the meeting room is in range
  • One-Click Join: better handling of unsupported Outlook client versions
  • Improved image quality when sharing presentations with a lot of details using the ClickShare Button
  • Improved support for emulation on ARM-based Windows devices
Known issues:
  • One-Click Join is only available on Windows and will only work with a local Microsoft Outlook 32-bit client installed https://www.barco.com/en/support/knowledge-base/kb11518
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a Chrome browser window with video content and you place another application window on top, the video content is no longer visible on the meeting room display. This is not the case with other browsers. https://www.barco.com/en/support/knowledge-base/KB11648
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What's New:
  • One Click Join: connect to the meeting room, join the video call or both, with just one click
  • One Click Join: see the meeting you want to join, based on your local Microsoft Outlook (32-bit) calendar
  • One Click Join: join the Microsoft Teams call based on the link in the calendar item
  • One Click Join: connect to the meeting room specified as location in the calendar item when the meeting room is in range
Improvements and Bug Fixes:
  • Improved image quality when sharing presentations with a lot of detail
  • Resolved stability issues on macOS 14.2
  • Improved stability when automatic proxy configuration is enabled on macOS
  • The ClickShare App no longer crashes when using the advanced sharing (application/desktop) mode
  • Improved meeting room discovery when frequently disabling and enabled the wireless network
  • On Windows the ClickShare App will now always shut down correctly
  • The ClickShare App will also update itself in corporate environments configured with a reverse proxy
Known issues:
  • One Click Join is only available on Windows and will only work with a local Microsoft Outlook 32-bit client installed
  • In time-zones with daylight saving time, One Click Join meeting reminders might be display at the wrong moment
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a full-screen PowerPoint presentation via the "View room display" in Microsoft Teams, Zoom or WebEx, remote participants may see distorted content
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What's New:
  • One Click Join: connect to the meeting room, join the video call or both, with just one click
  • One Click Join: see the meeting you want to join, based on your local Microsoft Outlook (32-bit) calendar
  • One Click Join: join the Microsoft Teams call based on the link in the calendar item
  • One Click Join: connect to the meeting room specified as location in the calendar item when the meeting room is in range
Improvements and Bug Fixes:
  • Improved image quality when sharing presentations with a lot of detail
  • Resolved stability issues on macOS 14.2
  • Improved stability when automatic proxy configuration is enabled on macOS
  • The ClickShare App no longer crashes when using the advanced sharing (application/desktop) mode
  • Improved meeting room discovery when frequently disabling and enabled the wireless network
  • On Windows the ClickShare App will now always shut down correctly
Known issues:
  • One Click Join is only available on Windows and will only work with a local Microsoft Outlook 32-bit client installed
  • In time-zones with daylight saving time, One Click Join meeting reminders might be display at the wrong moment
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a full-screen PowerPoint presentation via the "View room display" in Microsoft Teams, Zoom or WebEx, remote participants may see distorted content
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What's New:
  • Any of the connected displays can be shared to the meeting room, in the same way you would share a specific application
Improvements and Bug Fixes:
  • On macOS, a restart of the system is no longer needed for the ClickShare App to auto-update to the latest version
  • Improved the meeting room discovery when the Base Unit’s Wi-Fi is enabled
  • Resolved the stability issues of the ClickShare Desktop App on Windows
Known issues:
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a full-screen PowerPoint presentation via the "View room display" in Microsoft Teams, Zoom or WebEx, remote participants may see distorted content
  • In some rare cases on Windows systems, the ClickShare App keeps running in the background when closed (Quit) and can only be terminated by restarting the system
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What's New:
  • Whenever a new version of the ClickShare App is installed, the user will be informed of what has changed. This information is also available on the "What's new" tab of the About screen
  • Whatever you share in your Microsoft Teams, Zoom or Cisco WebEx call automatically appears on the meeting room screen you have connected to
  • To better understand how users interact with the ClickShare App and so that we can improve the user experience, even more, we gather product insights, taking great care not to collect any personal data of the users
Improvements and Bug Fixes:
  • Reduced latency and smoother result when sharing video content to the meeting room display, even when the computers' CPU is under high load
  • Pressing the "ESC" key will close pop-out menus and app lists within the ClickShare App
  • The ClickShare App security has been further hardened, amongst others to avoid malicious code execution
Known issues:
  • Microsoft Teams may flash when the option "disable GPU hardware acceleration" is disabled in the Teams settings https://www.barco.com/en/support/knowledge-base/KB11354
  • When sharing a full-screen PowerPoint presentation via the "View room display" in Microsoft Teams, Zoom or WebEx, remote participants may see distorted content
  • In rare cases, the ClickShare App becomes unresponsive on Windows computers. This can be resolved by closing the app through the Task Manager and restarting it from the Start Menu shortcut
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

Improvements and Bug Fixes:
  • The audio of shared content is controlled through the Windows Volume Mixer
  • Users on macOS 10.15 Catalina are reminded to disconnect when they leave the meeting room
  • Rendering of the mouse cursor icon on the room display is now consistent with the source system
  • The CPU usage and latency when sharing content to the meeting room display has been improved
Known issues:
  • When directly connected to a Base Unit, it might happen your previous Wi-Fi connection is not restored upon disconnecting from the meeting room. Manually switching your Wi-Fi connection resolves the problem.
  • It might happen that the App is not able to operate the Wi-Fi auto-switch and auto-connect – simply retry connecting to resolve the problem.
  • In some cases the Base Unit IP address information in the About window can be empty or show "192.xxx.xx.x" when a Button has been plugged in.
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

Improvements and Bug Fixes:
  • Improved image stability when sharing content in a Microsoft Teams call with a ClickShare CSE-200 Base Unit
  • Reduced latency when sharing content to the meeting room display
  • Improved usability of the moderation screen by enabling minimization and maximization
  • Fixed the extended desktop setting staying enabled after disconnecting from the Base Unit
  • Corrected the 'Display Room View' action button in the French language
  • Further security hardening of the App
Known issues:
  • When directly connected to a Base Unit, it might happen your previous Wi-Fi connection is not restored upon disconnecting from the meeting room. Manually switching your Wi-Fi connection resolves the problem.
  • It might happen that the App is not able to operate the Wi-Fi auto-switch and auto-connect – simply retry connecting to resolve the problem.
  • In some cases the Base Unit IP address information in the About window can be empty or show "192.xxx.xx.x" when a Button has been plugged in.
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What's New:
  • Deploying the new MSI installer in enterprise deployments, the ClickShare Desktop App will now be available for all device users.
Improvements and Bug Fixes:
  • Improved overall meeting room discovery through mDNS/SSDP, even when Base Unit wifi is disabled
  • The ClickShare Desktop App will now update silently (no user interaction) whenever a new version is available
  • Fixed the mouse cursor disappearing on the meeting room screen when hovering over an input field (e.g. the URL address bar in Web Browser, or a text input field in Microsoft Excel)
  • Touch screen inputs are now disabled when screen sharing is paused
  • Optimized the user experience on touch devices when the App is minimized
Known issues:
  • When directly connected to a Base Unit, it might happen your previous Wi-Fi connection is not restored upon disconnecting from the meeting room. Manually switching your Wi-Fi connection resolves the problem.
  • It might happen that the App is not able to operate the Wi-Fi auto-switch and auto-connect – simply retry connecting to resolve the problem.
  • In some cases the Base Unit IP address information in the About window can be empty or show "192.xxx.xx.x" when a Button has been plugged in.
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What's New:
  • When not interacting with the App, it's presence on the screen is minimized.
  • One click synchronized sharing in ClickShare and Microsoft Teams and Zoom when using ClickShare Conference (CX-20, CX-30, CX 50 Base Units).
  • Get access to advanced ClickShare Conference functions through the Quick Button.
Improvements and Bug Fixes:
  • Improved the stability when sharing to CX-20, CX-30 and CX-50 Base Units.
  • Improved the AV performance for macOS 10.15 Catalina users when sharing to a CS-100 (Huddle), CSE-200 (+), CSE-800 Base Unit.
  • Improved the compatibility when sharing a single application the ClickShare Desktop App might occasionally stop working.
Known issues:
  • When directly connected to a Base Unit, it might happen your previous Wi-Fi connection is not restored upon disconnecting from the meeting room. Manually switching your Wi-Fi connection resolves the problem.
  • It might happen that the App is not able to operate the Wi-Fi auto-switch and auto-connect – simply retry connecting to resolve the problem.
  • In some cases the Base Unit IP address information in the About window can be empty or show "192.xxx.xx.x" when a Button has been plugged in.
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • Improved the stability for macOS 10.15 Catalina users when sharing to CX-20, CX-30 and CX-50 Base Units.
  • When pressing the Quick Button the main app menu will appear on screen.
  • Support for multiple languages when sharing to CX-20, CX-30 and CX-50 Base Units.
  • Enable multilanguage support for the new way of PowerPoint app sharing.
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • The ClickShare Desktop App show the incorrect icon on the desktop. Simply reinstall the application enjoy the ClickShare circle again.
  • For MSI installer user, the ClickShare Desktop App show the alert message for Windows Defender Alert window.
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • Share you PowerPoint presentation through application sharing and enjoy your notes using presenter view by right clicking on your slides and selecting “Show presenter view”. This allows presenting with notes without the need to install the ClickShare Extension Pack or ClickShare Extended Desktop Driver. More information available on https://www.barco.com/en/support/knowledge-base/KB10950
  • When sharing to the meeting room, the system audio state is respected. Unmute your speakers before sharing with the ClickShare App to share audio to the meeting room.
  • The application sharing functionality now supports sharing different desktops and screens. It has been further improved with respect to stability and performance.
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • When sharing to the meeting room, audio is always shared, even when your system audio is muted.
  • Fixed an issue where some application thumbnails were not shown on Windows.
  • Allow IT Admin to change the location where the application is installed using the MSI by adding an install option.
  • Fixed an issue where the mouse cursor was incorrectly positioned when the user shared an application window from his/her Mac or Windows PC.
  • Fixed a problem where the meeting room list is incorrect on macOS Catalina (10.15).
  • Offer an user message to acknowledge screen capturing through macOS privacy rules when user first time launch the app on macOS Catalina (10.15).
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • Introducing our multi-language user interface
  • The ClickShare Desktop App is now compatible with macOS 10.15 Catalina
  • You can now connect to your ClickShare meeting room by using the hostname of the device in case the presence detection is disabled
  • Fixed a problem where the first source sharing in a moderation session was not shown on screen
  • Fixed an issue that prevented WiFi switching when plugging in a ClickShare Button
  • Context menu does now hide when user click on the hamburger menu for second time
  • Resolved an issue where a conflict could arise between a secondary desktop and the extended desktop functionality of ClickShare
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • The Desktop App will now check on a daily basis for updates on Windows 7/8/10
  • Solved an issue where the App would not become visible after an upgrade from Windows 7 to Windows 10
  • Fixed an issue that prevented disconnection from a meeting room after entering laptop standby
  • Automatically change audio on macOS when the ClickShare Button is plugged in to share content
  • Fixed an issue where the presenter was unable to share audio on macOS Mojave 10.14.6
  • A notification message will now popup when the annotation or blackboarding session is being saved on the laptop
  • A notification message will now be shown when a participant started or stopped moderation mode
  • In some cases it might happen that the first source sharing in a moderation session is not shown on screen. Simply unshare and share to try again
  • When directly connected to a Base Unit, it might happen your previous WiFi connection is not restored upon disconnecting from the meeting room
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • A number of bug fixes and feature enhancements
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • Improve the compatibility with ClickShare Launcher and Button app
  • Improve the design to resolve the overlap with other applications UI control at right bottom screen
  • Improve the design to remember the UI position adjusted by user
  • A small number of bug fixes
Release notes
It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What did we change in this version:
  • Added Moderation feature for CSE-800.
  • Improve the accuracy of meeting room list update for Mac user.
  • Improve the compatibility on macOS Mojave 10.14.5
  • Improve the UI visual quality while sharing the desktop screen.
  • User will not see the Windows Defender Alert when the Desktop App updated to new version.
  • Bug fixes
Release notes
=== Initial release of the ClickShare Desktop App===

It is highly advised to use this app in combination with BaseUnit version 01.07 or higher.

What is the ClickShare desktop app

  • Choose your way of sharing with the new ClickShare desktop app! The app allows you to easily connect and share content to a meeting room. Simply download and install the app without administrator rights, connect to a meeting room in your vicinity, and share your content with one click.
  • The app works perfectly together and in sync with the ClickShare button.
  • Note: the app is compatible with the CS-100, CS-100 Huddle, CSE-200, CSE-200+ and CSE-800 Base units. When using older ClickShare models, such as the CSC or the CSM, make sure to use a physical ClickShare button in combination with the app.


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