Software
CX-50 Gen-II CSPN Certified Software
- Version
- v2.20.2.27
- File size
- 593 MB
- Release date
- 29 May 2026
- Available for
- Language
- English
- SHA256 checksum
- 0d1f0b09bbf886fcbdfee17d41c7e5b6e82b19b5164dd9207dd9e023791010dc
Release notes
== PUBLIC RELEASE ==
== Release Version: 02_20_02_0027 ==
-------------------------------------------------
== Release available on 29/05/2026 ==
== Release Overview ==
The certification applies to a specific evaluated configuration, including:
- CX-50 Gen2 Base Unit (firmware 02.20.02)
- ClickShare Button (04.21.00.0004 as delivered, default configuration)
- ClickShare Desktop App (version 04.37.5)
This release should be considered as a certified baseline, where only the evaluated configuration and usage scenarios are covered by the CSPN certification.
==Limitation==
Microphone mute synchronization will not work with USB peripherals due to enhanced base unit security isolating HID device
== Known issues ==
- Microphone mute sync may not work due to missing HID device detection
- Sharing through Google Cast isn't working with Pixel Phones
- Huddly S1/L1 doesn't get removed properly when unplugged
- Connectivity issue could occur when using Huddly PoE Adapter with Huddly S1/L1 after reboot
- Occasionally failure happens when saving annotations on Ilyama touchscreens
- Touch back double click gesture is not working when ClickShare is set up with Dual display
- Flexible Room - Switching behavior may fail when using room camera only
The CSPN certification is valid only for the evaluated configuration, which includes:
- Firmware version 02.20.02
- Factory reset prior to setup
- Security Level set to 1
- SNMP disabled
- Blackboarding disabled
- Standalone operation (no cloud dependency)
Only the following usage scenarios are covered:
- Native ClickShare sharing via Button
- ClickShare Desktop App sharing
=== Features and configurations not covered ===
The following features and deployment configurations are outside the CSPN evaluation scope:
- Wireless sharing protocols:
- AirPlay
- Google Cast
- Miracast
- Cloud and remote management:
- XMS Cloud
- Remote management
- Network configurations:
- Enterprise network integration
- Dual-network operation
- Proxy configurations
- Client mode
- Interfaces and integrations:
- API access
- Third-party peripherals (cameras, microphones, DSPs)
- UC / room system integrations
=== General considerations ===
Enabling features outside the evaluated configuration does not invalidate the certification. However, such use cases are not covered by the CSPN evaluation.
- The CSPN certification is version-specific and applies only to firmware 02.20.02.
- Later firmware versions may include additional features that are not covered by this certification.
- Customers requiring strict compliance should ensure deployment follows the evaluated configuration.
=== Things to consider before upgrading ===
- In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device.
- ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
- ClickShare Desktop App v4.17 or higher is required to allow over the air detection of the Base Unit.
- To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel.
- Upgrading past Version 02.15.01 will not allow rollback to older versions before 02.15.01.