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Software

CX-50 Gen-II CSPN Certified Software

Version
v2.20.2.27
File size
593 MB
Release date
29 May 2026
Available for
Language
English
SHA256 checksum
0d1f0b09bbf886fcbdfee17d41c7e5b6e82b19b5164dd9207dd9e023791010dc
Release notes
== Release Notes for ClickShare Conference CX-50 Gen2 CSPN Certified Base Unit Firmware ==
== PUBLIC RELEASE ==
== Release Version: 02_20_02_0027 ==
-------------------------------------------------
== Release available on 29/05/2026 ==
== Release Overview ==
The certification applies to a specific evaluated configuration, including:
  • CX-50 Gen2 Base Unit (firmware 02.20.02)
  • ClickShare Button (04.21.00.0004 as delivered, default configuration)
  • ClickShare Desktop App (version 04.37.5)

This release should be considered as a certified baseline, where only the evaluated configuration and usage scenarios are covered by the CSPN certification.
==Limitation==
Microphone mute synchronization will not work with USB peripherals due to enhanced base unit security isolating HID device
== Known issues ==
  • Microphone mute sync may not work due to missing HID device detection
  • Sharing through Google Cast isn't working with Pixel Phones
  • Huddly S1/L1 doesn't get removed properly when unplugged
  • Connectivity issue could occur when using Huddly PoE Adapter with Huddly S1/L1 after reboot
  • Occasionally failure happens when saving annotations on Ilyama touchscreens
  • Touch back double click gesture is not working when ClickShare is set up with Dual display
  • Flexible Room - Switching behavior may fail when using room camera only
=== ANSSI CSPN certification scope ===
The CSPN certification is valid only for the evaluated configuration, which includes:
  • Firmware version 02.20.02
  • Factory reset prior to setup
  • Security Level set to 1
  • SNMP disabled
  • Blackboarding disabled
  • Standalone operation (no cloud dependency)

Only the following usage scenarios are covered:
  • Native ClickShare sharing via Button
  • ClickShare Desktop App sharing

=== Features and configurations not covered ===
The following features and deployment configurations are outside the CSPN evaluation scope:
  • Wireless sharing protocols:
    • AirPlay
    • Google Cast
    • Miracast
  • Cloud and remote management:
    • XMS Cloud
    • Remote management
  • Network configurations:
    • Enterprise network integration
    • Dual-network operation
    • Proxy configurations
    • Client mode
  • Interfaces and integrations:
    • API access
    • Third-party peripherals (cameras, microphones, DSPs)
    • UC / room system integrations

=== General considerations ===
Enabling features outside the evaluated configuration does not invalidate the certification. However, such use cases are not covered by the CSPN evaluation.
  • The CSPN certification is version-specific and applies only to firmware 02.20.02.
  • Later firmware versions may include additional features that are not covered by this certification.
  • Customers requiring strict compliance should ensure deployment follows the evaluated configuration.

=== Things to consider before upgrading ===
  • In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device.
  • ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
  • ClickShare Desktop App v4.17 or higher is required to allow over the air detection of the Base Unit.
  • To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel.
  • Upgrading past Version 02.15.01 will not allow rollback to older versions before 02.15.01.