ClickShare CX-50 base unit firmware

v2.23.0.4 29 Apr 2025 (539 MB)

SHA256 checksum

c0a75e47148399ad8b62d01f8905a363babdaa068970799e1059179e2e08fd7b

Release notes

=== This release provides improved user experiences, increased flexibility, security, and additional features.===
=== New feature in the 2.23 release ===

Multitouch touchback feature now works in Button App 04.43.04.0003

== What we fix or improve ==

Fixed incompatibility issue with Clevertouch/Iiyama touch panels on the Android 13 platform
Enhanced product security and compatibility
Set unique room serial in Clickshare Button per meeting room as default
Fixed device disconnection issue to XMS when it's set to wireless client mode with DHCP
Fixed network setting issue when Clickshare Button Gen4.1 connect to external access point WPA2 or Cisco Wireless network using EAP-TLS

== Known issues ==

Sharing through Google Cast isn't working with Pixel Phones.
Occasionally failure happens when saving annotations on iiyama touchscreens.

=== Things to consider before upgrading ===

When the desktop app encounters issues using peripheral devices at security levels 2 or 3, we recommend using Desktop App version 4.45.00 or higher.
In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.15.00 will not allow you to roll back to older versions before 02.15.00.

v2.22.0.13 22 Jan 2025 (541 MB)

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SHA256 checksum

6a6034c280c4035728487a2b6f19359fb7524181033c39757561c34b106d454c

Release notes

=== This release provides improved user experiences, increased flexibility, security, and additional features.=== === New feature in the 2.22 release ===

Introducing SmartFocus feature which smartly selects the right view for the remote participants by switching between the room camera and the speakers´ laptop cameras.
Introducing Multitouch touchback feature that supports gestures like pinch-to-zoom, scrolling and right-click functionalities without the need for presenters moving between the touch display and their laptop. Please visit KB15061 for more information.

Improved Airplay, Google Cast, and Miracast user experiences.
Fixed base unit claiming issue for XMS registration after hardware reset.

Sharing through Google Cast isn't working with Pixel Phones.
Occasionally failure happens when saving annotations on iiyama touchscreens.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend always using a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.15.00 will not allow you to roll back to older versions before 02.15.00.

v2.21.0.12 02 Oct 2024 (540 MB)

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SHA256 checksum

c788ff58b7f6d9d94e2f0b31cef17a37e8e21b2bd751189ebc841f6cdfaa5129

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.=== === New feature in the 2.21 release ===

Update the button app driver certificate.
Fix the shared screen black or blueish issue when digital signage is enabled.
Support the ClickShare base unit discovery by ClickShare app on iOS and Android.

Sharing through Google Cast isn't working with Pixel Phones.
Connectivity issue could occur when using Huddly PoE Adapter (“the ethernet adapter”) with Huddly S1/L1 after the baseunit gets rebooted.
Occasionally failure happens when saving annotations on Ilyama touchscreens

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.24 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.20.0.22 09 Jul 2024 (540 MB)

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SHA256 checksum

c0c3cd5372df7efdda14554a35f9358df9589970f76346bf89ac4cd078012b3b

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.20 release ===

Support Microsoft Shared Spaces - Unique USB identification per meeting room.

== What we fix or improve ==

New simplified Chinese registration flow.
New option in the ClickShare Configurator to enable and disable local view.
Now you can set the digital signage URL over the REST API.
Allow customer credentials for setting Digital Signage through internal proxy.
Wifi signal still remains active and visible after disabling in the ClickShare Configurator.
AVONIC-CM93, fixed Camera CM93 could not be detected after firmware update to 2.18.
Fixed Camera stream issue with Lumens-TR60.

== Known issues ==

Sharing through Google Cast isn't working with Pixel Phones
Huddly S1/L1 doesn't get removed properly when unplugged.
Connectivity issue could occur when using Huddly PoE Adapter (“the ethernet adapter”) with Huddly S1/L1 after the baseunit gets rebooted.
Occasionally failure happens when saving annotations on Ilyama touchscreens.
The shared screen could look black and blueish when digital signage is enabled. Can be recovered by resharing screen.

== Important notes ==
=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.
Upgrading past Version 02.14.00 will not allow you to roll back to older versions before 02.14.00.

v2.19.0.39 16 Apr 2024 (476 MB)

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SHA256 checksum

6197c8bab62dba9970e198787e1debb308cf89f765c45d282cc411ccb2340d33

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.=== === New feature in the 2.19 release ===

More space for the wallpaper view messaging with new optional layouts
Offline registration to XMS Cloud enables pre-configuration the Base Unit(s) without the need of physically installing the unit(s) first

The ClickShare HDMI input adapter (P/N: R9861581) now supports more resolutions as 3840x2160@30Hz, 2560x1440@60Hz, 1920x1080@60Hz and 1280x720@60Hz
Resolved issues with Huddly S1/L1 losing detection after standby
Airplay discovery via Bluetooth and mDNS are both available
Enable automatic microphone sensitivity adjustments by the UC&C tool

Sharing through Google Cast isn't working with Pixel Phones
Huddly S1/L1 doesn't get removed properly when unplugged
Occasionally failure happens when saving annotations on Ilyama touchscreens

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.18.2.4 15 Mar 2024 (487 MB)

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SHA256 checksum

5b4929b9c72881ade6a9c9f0e83010bffd47c4c0af63d19653b9c24c36cf4806

Release notes

=== What we fix or improve ===

The issue that some base units could not be updated via XMS is resolved. Please consult KB11593 for more information.

=== Known issues ===

Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
No video output from ClearOne Versa Mediabar.
Huddly S1/L1 doesn't get removed properly when unplugged.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.18.1.6 31 Jan 2024 (487 MB)

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SHA256 checksum

6ce15e2ce9f460b644fd075225942b157138c30fa131882c99ed975ac9cefe4a

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.=== === New feature in the 2.18 release ===

Simplified device registration flow: scan the QR code on the setup screen or follow the link in the Configuration Wizard to register your device for SmartCare, without it needing to be connected to the internet.

== What we fix or improve ==

Adjust the size of registration QR code on Web Configuration to be easily scanned.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===

Huddly S1/L1 doesn't get removed properly when unplugged

Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
No video output from ClearOne Versa Mediabar.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.18.0.41 19 Jan 2024 (486 MB)

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SHA256 checksum

8cb196f081ffc148f53cbe674c68410dd9a9599fd197962ea9f853493e8ab062

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.=== === New feature in the 2.18 release ===

Simplified device registration flow: scan the QR code on the setup screen or follow the link in the Configuration Wizard to register your device for SmartCare, without it needing to be connected to the internet.

Minimized connection time for Buttons configured in Corporate Network Integration mode.
Correct default volume on Nureva HDL200, HDL310, and HDL410. Please update Nureva firmware to 1.4.230823 or high version.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===

Huddly S1/L1 doesn't get removed properly when unplugged

Airplay discovery via Bluetooth isn't working. Please connect through mDNS when using Airplay at this moment. (More information could be found in KB11021)
Sharing through Google Cast isn't working with Android Phones. (More information could be found in KB11022 and KB11023)
Shared audio through HDMI not audible when connecting to Logitech Rally Bar Huddle.
No video output from ClearOne Versa Mediabar.
Registration QR code on Web Configuration may not be easily scanned by some Android Phones. Please click to enlarge the QR code if this occurs.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.17.0.27 28 Sep 2023 (473 MB)

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SHA256 checksum

6048389735ddb233043b406f6986df31bb090cf24f0fa5f3967fd72c9c22273a

Release notes

=== This release provides improved user experiences, increased flexibility, security and additional features.===
=== New feature in the 2.17 release ===

Security patches and improvements.
Consistent short time to share when using a ClickShare Button
Miracast P2P Mode reliability improvements

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved === === Remaining known issue in this release ===

Huddly S1/L1 doesn't get removed properly when unplugged

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
To optimize Wireless Presentation performance, we highly recommend to always use a free 5GHz Wi-Fi channel. Changes and settings could be applied via ClickShare Configurator.
Supports for Wireless Client Mode. A direct connection between the Button and the Base Unit is advised to better support Wireless Conferencing.
Performance issues may occur when the peripherals are attached to the back USB-A port since it has less bandwidth.

v2.16.0.17 21 Jun 2023 (466 MB)

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SHA256 checksum

bd0f353d713ba30720d2e63d1b64bbd45adffc1851b85cd37d477f9abd308df6

Release notes

=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.16 release ===

Pincodes are now clearly visible to all participants in the meeting room
The Button generation is visible in the ClickShare Configurator [KB8917]

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Improved stability and error handling for Digital Signage and BYOD features

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

Huddly driver doesn't always get removed when unplugging

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.30.2 or higher is required when using a Button to connect when the App is installed.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.

v2.13.2.5 14 Nov 2022 (407 MB)

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SHA256 checksum

f0be41ff1f806ed26a18d40e77b0b994a3dd547afff5209fada429286e8a5912

Release notes

=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features === === The main new features included in the 2.13 release ===

General Security patches
Serviceability for displays providing display state, vendor and model info. More info can be found in KB 6598.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Button with model CSBTN004 will take the optimal AP when network integrated.
Resolved issues with "Show wallpaper when no one is sharing" turning on after reboot.

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.
Upgrading past Version 02.12.00 will not allow you to downgrade to before 02.12.00.

v2.13.0.14 03 Oct 2022 (402 MB)

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SHA256 checksum

d2938ba496fd6eb8d30423df5c2f6c51a984314897dbb3f19794256d573664b8

Release notes

=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features === === The main new features included in the 2.13 release ===

General Security patches
Serviceability for displays providing display state, vendor and model info. More info can be found in KB 6598.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Fixed regressions w.r.t. performance and stability
Monitor detection after waking from standby regressions have been addressed
Fixed Cloud registration issues with a proxy enabled
Wireless access to Remote control via API has been changed to be included in security level 1 and 2. More info can be found in KB 6597.
The Volume control issue with Sharp PN-CD701 was solved

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

A Rally room camera can face issues when used with this release. More info can be found in KB 6679.
When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.
Upgrading past Version 02.12.00 will not allow you to downgrade to before 02.12.00.

v2.12.0.12 27 Jun 2022 (400 MB)

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SHA256 checksum

b8479170decdee367f3ec7263143a9447a04b2af653cc43cdc0835da1ad085a3

Release notes

=== Minimal Version ===
=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features ===
=== The main new features included in the 2.12 release ===

Extended REST-API to incorporate the full functionality of the Web UI.
Server-Sent Events mechanism of the REST-API allows for more efficient system-to-system integration. More info can be found in KB 12723.
Support for custom HTTPS certificates for the ClickShare Configurator.
Support standard SCEP next to the already supported NDES for the deployment of certificates to secure wi-fi connections.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Various stability, quality and security improvements.
BYOD (Airplay, Google Cast and Miracast) are disabled by default after factory reset.
Base Unit proxy settings are used to connect to the online signing service. More info can be found in KB12601.
Solve inconsistencies with PresentSense.
Reliable mouse gestures when Aver VB130 and VC520 Pro peripherals are connected to the Base Unit.

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
Sometimes going to standby fails when the Base Unit is used with Poly Studio X30 or X50
When switching resolution on LG 65TR3DJ and LG 65TR3BF touchback might experience issues.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
v02.12.00 is a minimal version and does not allow downgrading to any version below it after installation.
The back USB-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.

v2.11.1.3 03 May 2022 (404 MB)

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SHA256 checksum

f13f40552c878b474ecd556a4a0f25eeeaf4cfb612edaa6174b2cb77aea6a1bf

Release notes

=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features === === The main new features included in the 2.11 release ===

Smarter side by side composition of different sized sources when shared to the meeting room display.
Enhanced physical tamper protection through signed device certificates. More information can be found in KB12601
Better protection of the ClickShare REST API against brute force attacks.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

General security improvement for BYOD

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
v02.11.01 is a minimal version and does not allow downgrading to any version below it after installation.
The back usb-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.

v2.11.0.9 31 Mar 2022 (404 MB)

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SHA256 checksum

9b0941df090d99af2046b70b3b53ba8bcd12ebe0405b21132e356ed275613b98

Release notes

=== With this release ClickShare gives you improved user experiences, increased flexibility, security and additional features === === The main new features included in the 2.11 release ===

Smarter side by side composition of different sized sources when shared to the meeting room display.
Enhanced physical tamper protection through signed device certificates. More information can be found in KB12601
Better protection of the ClickShare REST API against brute force attacks.

=== Next to the addition of features, a number of known issues from the earlier firmware version have been resolved ===

Improved connection stability between laptop and baseunit when using the ClickShare Button or Desktop App.
Unsupported video formats (all formats except MJPEG and YUY2) are ignored in favor of supported ones to improve stability.

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
The back usb-A port has less bandwidth, this can result in performance issues if the peripheral is attached to the back.

v2.10.3.6 17 Dec 2021 (398 MB)

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SHA256 checksum

9ea236708de4c23b575591ee619e4d14753e3264833af6ba0750aabf74e47b34

Release notes

=== A number of known issues from the earlier firmware version have been resolved ===

More detailed information is added on the Peripherals page of the ClickShare Configurator whenever there is an issue with the attached camera
Enhanced serviceability for touch screens by adding a section in the Peripherals page of the ClickShare Configurator to view device details
Using passive pens with touchscreens was not always working properly on some devices like Newline, Sharp and CVTE
SHARP, PN-L501C: The annotated content was visible for sometime after exiting annotation and re-start.
In some cases cameras (ie, Bose VB-1, ...) would disconnect when sharing starts. A retry mechanism has been introduced to mitigate this failure.
Improved stability for Bose VB-1 by disabling UVC controls and resolving audio issues when attached to the front USB ports
Fix issues where the button sharing resulted in a black screen

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid “Connected to AirPlay” is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
For all Vaddio cameras that stream raw(YUV) video, the camera stream is limited to 540p @15fps for CX-50 and 540p @30fps for CX-30. Camera's that stream MJPEG are not limited.
The Saber series (Saber Plus, Saber IP20x, Saber 4K) possibly has no image at resolutions higher then 480p.
The Saber series (Saber Plus, Saber IP20x, Saber 4K) with a higher resolution then 480p will not have 30fps.
Audio distortion can be noticed on CX-50 in combination with Poly Studio X50 (KB12323).
In very rare cases the Base Unit fails to boot correctly when connected to the display prior to starting up.
When two sources are on screen and a third connection is trying to be established via Miracast the device can experience a reboot.

=== Things to consider before upgrading ===

In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.

v2.10.2.3 29 Oct 2021 (371 MB)

Download

SHA256 checksum

e5b674f92cfd7a902e6fa61ab6fa7a9f640399976fcbd75c94531b7357a96604

Release notes

=== A number of known issues from the earlier firmware version have been resolved ===

Poly Studio P15 Camera appears unplugged as it fails to get claimed
Vaddio IntelliSHOT can now go up to 720p15
Using passive pens with touchscreens was not always working properly on some devices like Newline, Sharp and CVTE
After a full reset, the initial setup and registration was not made visible to complete the flow
After switching from one Teams call to another while having app-sharing, the shared screen was not always removed from the meeting room display
In some occasions the meeting room availability was not updated correctly
After enabling proxy configurations, the proxy route was not respected for all communication (among which to XMS)

=== Not all issues could be resolved yet, these are the ones that are remaining in this release ===

When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid “Connected to AirPlay” is shown as overlay on the Youtube video: KB11880
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
For all Vaddio cameras that stream raw(YUV) video, the camera stream is limited to 540p @15fps for CX-50 and 540p @30fps for CX-30. Camera's that stream MJPEG are not limited.
When an AVer VC520 pro2 with firmware version 0.0.7200.80 is used with a CX-50, the audio is not working. Upgrading the peripheral to firmware version 0.0.7200.82 fixes this issue: KB12347
The ClickShare Desktop App will ask the user to switch Wi-Fi network when trying to connect to the Base Unit via PresentSense and the Base Unit is in Wi-Fi client mode: KB12349.
Audio distortion can be noticed on CX-50 in combination with Poly Studio X50 (KB12323)
In very rare cases the Base Unit fails to boot correclty when connected to the display prior to starting up

=== Things to consider before upgrading ===

Upgrades via auto-update to this version will follow 2 weeks after public availability
In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
ClickShare Desktop App v4.17 is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.

v2.10.0.8 22 Sep 2021 (371 MB)

Download

SHA256 checksum

5103aac09f626dbec770e7f5a1f09774c3096fa6f036b3171b4071b502122a7b

Release notes

===Firmware for ClickShare Conference=== ===The main new ClickShare Conference features in this release are:===

Initial Setup and Registration flow: No internet connection required to start using the unit - you can install the unit and start to use it.
Improved video fluency: Enjoy the improved conferencing experience with smooth video up to 30fps.
Support for additional peripherals: Logi Rallybar (Mini), Aver CAM520Pro2, Aver VB130, Aver VC520Pro2, Yamaha Adecia, Cisco Roomkit Mini.
Review Camera Settings: Verify the actual quality, resolution and framerate of the camera stream across the full system on the peripheral page of the ClickShare Configurator: KB12346.
Diagnostics support for Buttons integrated into the corporate network: Start a test from the troubleshoot page in the ClickShare Configurator and grab the TCP dumps.

===Next to the addition of features, a number of known issues from the earlier firmware version have been resolved:===

Internal CX-50 AV devices that were exposed via REST API is now fixed.
CX randomly puts out unwanted HDMI signal when it is in ECO mode.
Hostname changes are not reflected in the Airplay display name.
Button cannot connect to baseunit in EAP-TTLS and EAP-TLS mode.
Unable to save SNMP Parameters.
After a reboot of the base unit, the snapshot of the shared content is incomplete.
Calendar information not visible once the unit comes from deep standby and reboot.

===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

Release will become available via auto-update by October 15 2021.
In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver is needed.
ClickShare Desktop App v4.17 is required to allow over the air (wi-fi and ultrasound) detection of the Base Unit.
Button Manager currently does not work with the ClickShare Conference Buttons.
Adding device into XMS cloud can give a unable to add device error.
Sharing videos via AirPlay/Google Cast from within apps like the YouTube app, is not supported.
When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay.
Unable to share with the ClickShare (Conference) Button when Logi Sync software is installed on the PC.
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
Conferencing controls, including mute, are not working with specific Jabra Speak 510.
Certain peripherals do not always wake-up after both the peripheral and the ClickShare Conference Base Unit were in stand-by.
Button takes 15 to 30 seconds to be ready to share when configured to use EAP-TLS or PEAP: KB12345.
In rare cases sharing content and using the meeting room peripherals at the same time causes the shared content to freeze: KB12358.
For all Vaddio cameras that stream raw(YUV) video, the camera stream is limited to 540p 15fps.
When an AVer VC520 pro2, firmware version 0.0.7200.82 is needed to avoid audio issues: KB12347.
The ClickShare Desktop App will ask the user to switch wifi network when trying to connect to the Base Unit via PresentSense and the Base Unit is in WiFi client mode: KB12349.

We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.

v2.9.0.3 29 Jun 2021 (374 MB)

Download

SHA256 checksum

c3a9cd88c7c93ad7e2b036764f629588c86032af964f51cbbea8afc27ac3a424

Release notes

===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===

Theater Mode: Grab the attention with your content and nothing else. Get your content in the picture, full size and full screen.
Dynamic camera quality to ensure smooth video: In challenging environments, the camera quality will gracefully be degraded to ensure a smooth and low latency camera stream and a great overall experience.
Support for additional peripherals and true 720p for more peripherals: With every release, we aim to support more and more conference peripherals and improve the overall quality of the system. Thanks to the ‘True 720p’ enhancements, several popular peripherals will see a significant improvement in camera quality.
Time format on the wallpaper can be set to a 12hr or 24hr time format: This will be applied to the clock shown in the status bar and in the room availability section on the wallpaper.
Performance enhancements when integrating the Buttons into the corporate network: With the feedback received on the 2.8 firmware release, we have been able to identify some areas of improvement and these improvements can be found in this firmware.
Miracast available in more configurations. Thanks to the addition of Miracast MS-MICE capabilities (aka Miracast Over Infrastructure), Miracast can be used on all CX and C models in additional configurations.
Media streaming over Airplay: This firmware adds support to stream media content from YouTube and other applications to your ClickShare device.

===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===

Vaddio EasyUSB Mixer/Amp and TableMIC not working on USB-A ports.
BYOD Airplay does not work when streaming Youtube movies.
SNMP not working in wireless client mode.

===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

Button Manager currently does not work with the ClickShare Conference Buttons.
Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
When using Airplay with Youtube, disconnecting and reconnecting is needed in case a error message pops up over the streaming content.
Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
Certain peripherals do not always wake-up after both the peripheral and the ClickShare Conference Base Unit were in stand-by.

===Important notes:===

We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.

v2.8.0.9 20 Apr 2021 (373 MB)

Download

SHA256 checksum

fa1f66b83bb9e545227293747b451331607918d55336694a1385f89399440c9b

Release notes

===Firmware for ClickShare Conference=== ===The main new ClickShare Conference features in this release are:===

Annotation and Blackboarding: co-create and ideate to boost your meeting collaboration.
Peripheral firmware update: update your Logitech Rally remotely.
Button Network Integration: integrate the ClickShare Conference Button into your own corporate network and assess the performance of both content sharing and wireless conferencing in your setup, with detailed information available in the network deployment guide.
Support for additional peripherals: find the ClickShare Conference validated peripherals on the Barco website.

===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===

Base unit cannot reach Deep Standby when Logitech Rally peripheral is connected.
Some Aver peripherals are not reaching stand-by or are not detected after stand-by.
Peripheral shows active even when there is no active call.

===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

Button Manager currently does not work with the ClickShare Conference Buttons.
Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
BYOD Airplay unstable when streaming Youtube movies.
Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
The SmartCare information, e.g. to see if the device was registered correctly, can take about one day to be displayed correctly in the ClickShare Configurator.
The Logi Rally firmware installation functionality will push firmware version 1.1.256 to the Logi Rally, which is the ClickShare Conference supported version for this release.
For Base Units with US, ZH and NA country codes, UNII-3 channel 165 is not supported by the Button.

We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.

v2.7.0.9 11 Dec 2020 (370 MB)

Download

SHA256 checksum

6afc5f3e57c1cd0d30fb865ed1682d5f29c3d4ef65041657c356c9e3c08e9454

Release notes

===Firmware for ClickShare Conference=== ===The main new ClickShare Conference features in this release are:===

[One Click to Sync] Meet in confidence thanks to the mute state in sync between MS Teams and the peripheral. Avoid hassle and confusion with having to mute and unmute in two different places: MS Teams and room microphone. Just click on one of them and the other will sync automatically.
No more need to re-pair the Button after changing the room camera or room speakerphone setup connected to the Base Unit: the correct configuration is initialized when plugging in the Button.
Find your XMS tenant info in the ClickShare web Configurator in the 'XMS' section under 'System', along with a link to check your warranty details online.
Configure wired authentication for the first time setup (activate, update and register for SmartCare via XMS Cloud).
Improved audio/video experience when having a face to face call.
Support for additional peripherals: the list of all supported peripherals can be found on the partnership section on the ClickShare website.

===Next to the addition of features, a number of known issues from the earlier firmware version has been resolved:===

Buttons unable to connect with the Base Unit in some cases.
Occasional Button disconnect within 1 minute after Button plug-in.
ClickShare App presence detection sometimes not working.

===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

Button Manager currently does not work with the ClickShare Conference Buttons.
Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
BYOD Airplay unstable when streaming Youtube movies.
SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.
Sharing content via ClickShare Mobile App requires the latest version of the Mobile Apps to be installed (i.e. version 3.2.0).
Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
Base unit cannot reach Deep Standby when Logitech Rally peripheral is connected.

We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
Please make sure to update your ClickShare Mobile App to version 3.2.0 to use with this release.
The peripheral icons in the status bar are no longer available in this release. They will be introduced again with the next firmware release.

v2.6.0.13 16 Sep 2020 (370 MB)

Download

SHA256 checksum

97c6a94effb0d2a7f570df9a3516b46fdb1fb8bcde6458830e1eb23d839a67cd

Release notes

===Firmware for ClickShare Conference===
===The main new ClickShare Conference features in this release are:===

[One Click to Sync] Low latency screen sharing, improving your experience when having a face to face call and bringing more interactivity when using touch back or when simply sharing your screen.
[One Click to Share] When sharing content in your UC tool, ClickShare will now detect this and automatically share this content onto the meeting room display.
Find your XMS connectivity and Smart Care status more easily in the ClickShare web Configurator in a new 'XMS' section under 'System'.
New 'Erase all settings' function under 'Troubleshooting' which reverts all settings to factory defaults without the need to go through the first time setup.
Support for additional peripherals: the list of all supported peripherals can be found under documentation in the support section on the website.

===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

Button Manager currently does not work with the ClickShare Conference Buttons.
Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
First time setup wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
BYOD Airplay unstable when streaming Youtube movies.
SmartCare info might not reflect the actual state in specific cases following unclaiming the device: KB11513.
Unable to share with the ClickShare (conference) Button when Logi Sync software is installed on the PC: KB11514.

===Important notes:===

We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.

v2.5.0.11 18 Jun 2020 (359 MB)

Download

SHA256 checksum

20d3b5fe1fcb5f8b61deb383f3afdf46913b261ede2544ca833bcdb5fef074d3

Release notes

===Firmware for ClickShare Conference===
===The main ClickShare Conference features this release includes are:===

ClickShare Conference first time setup: activate, update and register for SmartCare via XMS Cloud.
Wireless Presentation capabilities, enabling content sharing from a device to the meeting room display via the ClickShare Conference Button, Airplay, Miracast, Google Cast and ClickShare Desktop App. The ClickShare Desktop App can be downloaded from www.clickshare.app
Room Dock Wireless Conferencing capabilities via the ClickShare Conference Button with any laptop, any conferencing platform and supported USB peripherals. The list of supported peripherals can be found under documentation in the support section on the website.
Windows certified driver support for the ClickShare Conference Button on Windows 7, 8, 8.1 and 10. Note that driver version 1.16 is required to auto-run the ClickShare executable on the Conferencing Button. On Mac, the use of the latest version of the extension pack is required.

===The new ClickShare Conference features this release includes are:===

Room Dock Wireless Conferencing with improved audio quality and robustness: high quality conferencing in any environment.
Room Dock Wireless Conferencing: Improved Room Camera quality with resolutions up to 720p, optimized for partner devices.
Ability to create audio only or video only meeting rooms, as the Button will now reflect the peripherals attached to the Base Unit. Note that we advise to re-pair the Buttons with every peripheral configuration change for the configuration to be seen on the Button. If not, the standard configuration update over Wi-Fi will be used, which only takes effect when using the Button a second time.
ClickShare Conference wallpaper status bar will show the availability and state of the connected USB peripherals.
New peripherals page in ClickShare Configurator to give an overview of the connected USB peripherals and their state.
Public REST API availabilty to configure the basic device settings, see https://www.barco.com/support/knowledge-base/kb11350.
Further ClickShare Conference system security improvements.
BYOD no longer in preview: AirPlay, Google Cast and Miracast.

===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

ClickShare Mobile apps and Button Manager currently do not work with the new CX Base Units.
Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.5 and reset to factory defaults to try again.
Onboarding wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
Corporate network integration currently does not work with the new CX Base Units.
BYOD Airplay unstable when streaming Youtube movies.
When in a conference call, the Room Speakerphone audio's latency is much lower than the video latency, resulting in a non-lipsync call experience. This will be fixed in the next release.

===Important Notes:===

We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.
An issue was discovered with this version: Shure P300 devices do not function properly after this update. If you use this model, please do not update to version 02.05.00 while we work on a solution.

v2.4.0.3 27 Mar 2020 (362 MB)

Download

SHA256 checksum

c144e9eb807db707c4c1105fba7ce776186169169821a8ee5fdaa57e4ca08fa5

Release notes

===Firmware for ClickShare Conference=== ===The main features this release includes are:===

ClickShare Conference first time setup: activate, update and register for SmartCare via XMS Cloud.
Wireless Presentation capabilities, enabling content sharing from a device to the meeting room display via the ClickShare Conference Button and ClickShare Desktop App. The ClickShare Desktop App can be downloaded from www.clickshare.app
Room Dock Wireless Conferencing capabilities via the ClickShare Conference Button with any laptop, any conferencing platform and supported USB peripherals. The list of supported peripherals can be found under documentation in the support section on the website.
View Room Display for in-room collaboration and to share any shared content remotely.
New ClickShare Conference wallpaper with status bar, e.g. to indicate the use of Room Display and Touchback.
Touchback functionality, now with an option to turn it on or off on the wallpaper
BYOD (preview): AirPlay, Google Cast and Miracast.
Windows certified driver support for the ClickShare Conference Button on Windows 7, 8, 8.1 and 10. Note that driver version 1.16 is required to auto-run the ClickShare executable on the Conferencing Button.

===Not all issues could be resolved yet, these are the key ones that are remaining in this release:===

ClickShare Mobile apps, Button Manager and XMS Edge currently do not work with the new CX Base Units
The extension pack (launcher) for mac will not work with the ClickShare Conference Button. The extension pack will be updated soon to support Mac.
Adding device into XMS cloud can give a "unable to add device" error. Make sure the Base Unit is updated to FW 2.4 and reset to factory defaults to try again
Onboarding wizard can stay a few minutes on the 'checking for updates' and 'registration' page (in specific network configurations). Occasionally (e.g. time-out), an error page can pop-up to highlight the networking difficulties, however the onboarding wizard will continue automatically once the confirmation is passed-through.
BYOD Airplay unstable when streaming Youtube movies.
BYOD Miracast unstable for specific devices.
HDMI input contains a few missing pixel lines.

We highly recommend to always use a free 5GHz Wi-Fi channel to optimize the performance of Wireless Conferencing. These settings can be changed via the ClickShare Configurator.

Software

ClickShare CX-50 base unit firmware

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