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How to request a hard copy user guide (instructions for use) for a medical device?

more info

If you would like to receive a hard copy user guide (instructions for use) for one of our medical devices, please log a ticket via our e-support services with the following information:

  • For what medical device model you want the hard copy – Please provide also the part number
  • In which language you want the hard copy
  • Details to which the hard copy can be send to
  • How many copies you want

Barco will provide the hard copy user guide to you free of charge within 7 days after the request.

Warranty information

Enter your product's serial number to find out about your warranty

Log a case (eSupport)

  • Technical questions
  • Return Material Authorization (RMA)
  • Status tracking of pending service requests
  • (Consumable) and Spare part orders

Phone & email support

Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.