How to share using ClickShare Desktop App?

Article number: [2607] - Legacy code: [KB8308]

This article applies to the following products:

Overview:

Discover how to use the ClickShare Desktop App for PC and Mac. This easy-to-install, intuitive and secure app allows you to get on screen fast and start a swift collaboration with any ClickShare wireless collaboration solution in any meeting room, without any training needed. 
The ClickShare Desktop App for Windows and Mac is available for download at www.clickshare.app.

With the introduction of the new user interface into the ClickShare Desktop App from version 4.23.0, a new way to share content on the screen connected to a ClickShare Base Unit is introduced. However, at any time, you can switch back to the old user interface within the App.

Sharing content using the new user interface

  1. Open the ClickShare Desktop App. A list of the five nearest meeting room (i.e. ClickShare Base Units) names depending on their signal strength will appear in the App. 

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  2. Click on a meeting room name to connect or enter the meeting room name or IP address of the ClickShare Base Unit to connect.
     
  3. If prompted, enter the 4-digit passcode (if the passcode usage is enabled on the Base Unit) that appears on the screen in the top right corner.

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  4. Share your content on the screen: 
     
    1. Share a screen: Click on the desktop thumbnail in the app to share. The entire desktop, including any open application window, will be shared.

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    2. Share a window: Click an application window thumbnail in the app to share. Only the selected application window content will be shared.

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    The shared screen or window surrounded by a red colour boundary will be shown in the app. When sharing, the ClickShare Desktop App will disappear automatically.
     
  5. Control the shared content by doing:  
    • unshare_button.png : Click to unshare the screen or application window.
    • pause_button.png  /  unpause_button.png : Toggle button - click to pause and unpause the shared content respectively.

Sharing content using the old user interface

Video tutorial

  

  1. Launch the ClickShare Desktop App.
     
  2. Enter a meeting room name or select your meeting room from the list - the app will list the five most nearby meeting rooms (based on their signal strength).



     
  3. Enter the passcode (if the use of PIN is enabled on the Base Unit) shown on the meeting room screen. Your meeting room is getting ready for sharing content.


     
  4. Your meeting room is ready to share your content - click the virtual Button (static white ring) on the app.


     
  5. Your screen is now shared with the meeting room display and the static white ring changes to a static red ring on the app. The ClickShare Desktop App will hide after a few seconds. Navigate over the visible part or click the ClickShare Desktop App icon in the system tray to open the App again.

Note

Make sure that the ClickShare Desktop App is installed on your laptop. It is advised to use the ClickShare Desktop App in combination with Base Unit version 01.07 or higher.

Note

ClickShare Desktop App is compatible with the CS-100(H), CSE-series, CX-series and C-series Base Units. When using older ClickShare models, such as the CSC or the CSM, make sure to use the ClickShare Button in combination with the ClickShare Desktop App. Trouble identifying your ClickShare model? Check our overview in How to recognize your ClickShare Base Unit Model.

Note

Application sharing feature allows you to share a single application while being able to work or take notes during your meeting. Note that the ClickShare Extension Pack is not required for application sharing, see Sharing application using ClickShare Desktop App.

Note

When sharing to the meeting room, audio is only shared when your speakers were not muted when you start sharing. Stop sharing and unmute to ensure audio is being shared the next time you press the ClickShare Button or Desktop App.

 

Switching between the new user interface and the old user interface

How to switch back to the old interface

Slide the button to the left and then click the Switch Back button in the next window in the app.

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How to switch back to the new interface

In the App, click Try out new App(Beta) and then click Switch Now.

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Last updated Sep 27 2022

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