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    How to identify your ClickShare Base Unit model

    Article number: [2865] - Legacy code: [7507]

    Applicable to

    This article will help you to identify your ClickShare Base Unit model. The Base Unit model can be identified in the following ways:

    • Physical inspection
    • ClickShare Configurator
    • ClickShare Desktop App
    • Button Client App

    Physical inspection:

    Search for the part number and/or model name mentioned on the label attached to the bottom of the Base Unit or on the box in which the Base Unit came, see the example shown in the image below:

    kb2865_pn_label.jpg

     

    ClickShare Configurator:

    Login to the ClickShare Configurator (how to: see KB 2324) of your Base Unit and navigate to System > Base Unit Status to the view Base Unit part number and model name.

    kb2865_webui.JPG

     

    ClickShare Desktop App:

    Connect to your Base Unit and open the About menu to view the Base Unit model name.

    kb2865_desk_app.jpg

     

    Button Client App:

    Plug in the ClickShare Button to the laptop and open the About menu in the Button Client App to view the Base Unit name.

    kb2865_button_app.jpg

     


    Refer to the table below to visit the product page of your Base Unit on the Barco website.

     
    Base Unit imageModel name and part number
    kb2865_cx2030510_g1_g2.png

    C-5

    Part number:

    R9861505XX (XX stands for the region)

    C-10

    Part number:

    R9861511XX (XX stands for the region)

    CX-20

    Part number:

    R9861512XX (XX stands for the region)

    CX-30

    Part number:

    R9861513XX (XX stands for the region)

    kb2865_cx2030510_g1_g2.png

    C-5 Gen2

    Part number:

    R9861605XX (XX stands for the region)

    C-10 Gen2

    Part number:

    R9861611XXB1 (XX stands for the region)
    R9861611XXB2 (XX stands for the region)

    CX-20 Gen2

    Part number:

    R9861612XXB1 (XX stands for the region)

    CX-30 Gen2

    Part number:

    R9861613XXB2 (XX stands for the region)

    kb2865_cx50_g1.png

    CX-50

    Part number:

    R9861522XX (XX stands for the region)

    kb2865_cx50_g2.png

    CX-50 Gen2

    Part number:

    R9861622XXB2 (XX stands for the region)

     

    CS-100/CS-100 Huddle

     

    Part number:

    R9861510XX (XX stands for the region) / R9861510HXX (XX stands for the region)

    This product is no longer available, check the product page for alternative replacement

     

    CSE-200

     

    Part number:

    R9861520XX (XX stands for the region)

    This product is no longer available, check the product page for alternative replacement

     

    CSE-200+

     

    Part number:

    R9861521XX (XX stands for the region)

    This product is no longer available, check the product page for alternative replacement

    CSE-800

     

    Part number:

    R9861580XX (XX stands for the region)

    This product is no longer available

     

    CSM-1

    Part number:

    R9861008XX or R9861017XX (XX stands for the region)

    This product is no longer available

     

    CSC-1

     

    Part number:

    R9861005XX (XX stands for the region)

    This product is no longer available

     

    Related articles:

     

    Properties

    Last updated Oct 17, 2023