ClickShare Base Unit not waking up properly from deep standby mode via HDMI™ plug event

Article number: [3722] - Legacy code: [8293]

Applicable to

ClickShare C-10
ClickShare CX-20
ClickShare CX-30
ClickShare C-5
ClickShare CX-50 2nd generation
ClickShare Bar Core
ClickShare Bar Pro
ClickShare CSE-200+
ClickShare CX-50
ClickShare CS-100 Huddle
ClickShare CSE-800
ClickShare CSE-200
ClickShare CS-100

The ClickShare Base Unit wakes up via the HDMI™ cable plug event only if it is set to ECO mode. When the Base Unit is set into Deep Standby mode, it does not wake via HDMI cable plug event.

Pressing the power button or setting the Base Unit to ECO mode is the recommended workaround.

Properties

Last updated Sep 7, 2026

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