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ClickShare Button Update Over Wi-Fi Does Not Work

Article number: [4166] - Legacy code: [4970]

Applicable to

Updating ClickShare Buttons over Wi‑Fi is supported only when the ClickShare Base Unit firmware is updated incrementally. 

This behavior applies only to ClickShare CS(E) Base Units.

After a successful firmware update of the ClickShare Base Unit, the ClickShare Buttons will automatically update over Wi‑Fi when:

  • They are plugged into a laptop
  • They are not actively sharing

Manual Button updates are still possible by:

  • Pairing the Buttons via the USB port on the Base Unit, or
  • Using the Button Manager

However, these manual methods are not required after a standard, incremental Base Unit firmware update.

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Last updated Sep 7, 2026

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