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      ClickShare Hub device configuration via XMS Cloud or ClickShare Configurator is currently not available

      Article number: [16008]

      Applicable to

      XMS integration for configuration and management of ClickShare Hub will be available from Hub firmware version 4.03 or later.

      Configuring the Hub via the ClickShare Configurator (WebUI) is currently not supported.

      Alternative options

      You can manage configuration and perform firmware update for Hub devices using the following:

      • Microsoft Teams Admin Center
      • Pro-portals

      Properties

      Last updated Jul 1, 2026

      No solution found?
      Phone support

      Our helpdesk provides you with prompt phone support. A team of experienced support engineers is at your service for any professional assistance.