ClickShare Configurator for CS-100 and CSE-200 Base Units not opening in the Chrome browser on Windows 11 (Fixed in FMW 1.11.10.3)

When accessing the ClickShare Configurator for the CS-100 and CSE-200 Base Units on the Google Chrome browser in Windows 11 computer, an error message appears stating — Your connection is not private.

Solutions

1. Update the firmware

   Upgrading your ClickShare CS-100 and CSE-200 Base Unit to firmware version 1.11.10.3 or higher will fix this issue.

   For manual firmware update instructions, see KB5923. If the web interface is not accessible, try a firmware upgrade via USB.

2. Use a different browser
   If you're unable to access the ClickShare Configurator via Chrome, try using Microsoft Edge browser to access the ClickShare Configurator for CS-100 and CSE-200 Base Units.

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