EssentialCare for ClickShare

  • 24/7 online self-service portal 
  • Professional helpdesk 
  • Express shipment of replacement parts 

The EssentialCare 5 year package is sold in addition to new ClickShare units or as 1 year package for your installed base.

When hardware or software issues come up, a quick and cost-effective solution is of the essence. ClickShare EssentialCare assures your peace of mind in case of hardware failures and makes sure you can return to enjoying your ClickShare meeting experience ASAP. The EssentialCare service package warrants priority access to our Barco experts and faster replacement of your ClickShare unit in case of a defect.

EssentialCare is a service package designed by Barco to improve the service experience of ClickShare customers through enhanced service and support levels. It is available as a 5 year package to be sold with new ClickShare units at the time of sale, and as a 1 year package to extend the warranty of the legacy ClickShare installed base. 

5 year coverage

Increased service levels

What's included in EssentialCare

5 years coverage

  • Extended hardware coverage
  • Free software upgrades
  • No unexpected replacement costs

Increased service levels

  • Fast response from our helpdesk teams
  • Access to online knowledge base
  • Express shipments to get replacement hardware on-site faster

What are the benefits of EssentialCare?

  • Increase customer satisfaction
  • Long product lifetime guaranteed with continuous support
  • Avoid unexpected replacement costs of defective hardware
  • Solve issues quicker with advance swap, priority helpdesk and 24/7 access to Barco's knowledge base     

How to enjoy EssentialCare?

EssentialCare is a service package designed by Barco to improve the service experience of ClickShare customers through enhanced service and support levels. We offer a 5 year package with every new ClickShare unit or a 1 year package to extend the warranty of the legacy ClickShare installed base.

Product brochure

Be sure to download the ClickShare brochure to share freely with your colleagues or to consult later.
Download now

Stay in touch

Receive the latest news about ClickShare service & products

You will receive communications regarding products and services of the Barco Group. We will not share your e-mail address with 3rd parties.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.