The tables below provides an overview of which ClickShare Base Unit model is compatible with which ClickShare Button. It is advised to only use the Buttons that were delivered with the Base Unit. To identify the ClickShare Base Unit model you are using (info: see KB 2865).
ClickShare Buttons are categorized as Gen2 (R9861006D01), Gen3 (R9861500D01 and R9861500D01C), Gen4.0 (R9861600D01C and R9861600D01CUS) and Gen4.1 (CSBTN004). All of these buttons are USB 2.0 devices.
R9861500D01 and R9861500D01 are USB Type-A Buttons
R9861500D01C, R9861600D01C, R9861600D01CUS and CSBTN004 are USB Type-C Buttons.
To identify the Button model your are using, please see below.
CX-20/30/50 and C-5/10 | |||
| Base Unit | Base Unit model | Button | Button model |
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C 3010S: C-5/10 CX-20/30 Model no: R9861505xx, R9861511xx, R9861512xx, R9861513xx
|  |
CX Button/C Button Model no: Gen 4.0: Gen 4.1: |
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C3010S: C-5/10 Gen2 CX-20/30 Gen2 Model no: R9861605xx | ||
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C 5010S: CX-50 Model no: R9861522xx | ||
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C5011S: CX-50 Gen2 Model no: R9861622xxB2 | ||
Gen 4.1 Button will only work in combination with Base Units running firmware version 2.12.0.12 or higher (info: see KB 5644)
CS-100(H), CSE-200(+) and CSE-800 | |||
| Base Unit | Base Unit model | Button | Button model |
 |
CS-100 Model no: R9861510xx |
|
Model no: |
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CS-100 Huddle Model no: R9861510xxx | ||
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CSE-200 Model no: R9861520xx | ||
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CSE-200+ Model no: R9861521xx | ||
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CSE-800 Model no: R9861580xx | ||
CSC-1 and CSM-1 | |||
| Base Unit | Base Unit model | Button | Button model |
 |
CSM-1 Model no: R9861008xx R9861017xx |
|
Model no: |
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CSC-1 Model no: R9861005xx | ||
In the past, it was possible to use CSC/CSM Buttons with CS and CSE series Base Units and to use CS/CSE Buttons with CSC and CSM series Base Units. Since firmware 1.8, this is no longer possible as the CSC/CSM Button has reached the end of its life and has not been found to be secure enough to deliver the CS and CSE standards. This means they will no longer receive updates, meaning new functionalities will not be available and issues will not be solved and compatibility between these two generations has been disabled, meaning they can no longer be paired or used between generations.
Button's model number
The Gen2 and Gen3 Buttons look the same but can be distinguished by the model number on the back of the Button. The Gen4.0 and Gen 4.1 Buttons can be distinguished by both color and shape as well as the presence of the second "quick Button" at the top of the Button.
| Button backside | Button model |
 |
CX Button/C Button Model no: R9861600D01C and R9861600D01CUS
VID: 0600 PID: 00CE |
 |
CS Button/CSE Button
Model no: R9861500D01 and R9861500D01C
VID: 0600 PID: 009f |
 |
CSM/CSC Button Model no: R9861006D01
VID: 0600 PID: 0070 |