Not necessarily:
- Most devices let you fall back to a device PIN or password when biometrics fail.
- When the passkey prompt appears, look for a Use PIN/Password or Try another way option.
If your device won’t unlock at all, you’ll need to:
- Fix access to your device (reset device PIN/password), Or
- Use another device or backup login method (password, backup codes, security key) to access your account and create a new passkey.
Related Articles
- What Is a Passkey and How Is It Different From a Password?
- How Do I Register for Passkey‑Based Login?
- I Don’t See the Option to Sign In With a Passkey. Why?
- Can I Still Use My Password If I Set Up a Passkey?
- How Do I Delete My Passkeys?
- I Changed My Phone/Computer and Now My Passkey Doesn’t Work. What Should I Do?
- I Don’t Have a Device With Biometrics (Fingerprint/Face ID). Can I Still Use a Passkey?
- I Lost My Phone/Laptop That Had My Passkey. Is My Account at Risk?
- The Passkey Pop‑Up Doesn’t Appear in My Browser. How Do I Fix This?
- Can I Use the Same Passkey on Multiple Devices?
- I’m Being Asked to Use a Passkey on a Shared or Public Computer. Is That Safe?
- I Get an Error: “Something Went Wrong” During Passkey Registration
- I Get an Error: “Something Went Wrong” When Using a Passkey. What Can I Do?
