If your device is protected by a PIN, password, or biometrics, your passkeys are still protected. But you should:
- Use your backup login method (password, backup codes, or security key) from another device.
- Remove any old device sessions from your account’s security settings.
- Create a new passkey on your replacement device.
- If the lost device is unmanaged (personal), consider using Find my device or remote wipe if available.
Related Articles
- What Is a Passkey and How Is It Different From a Password?
- How Do I Register for Passkey‑Based Login?
- I Don’t See the Option to Sign In With a Passkey. Why?
- Can I Still Use My Password If I Set Up a Passkey?
- How Do I Delete My Passkeys?
- I Changed My Phone/Computer and Now My Passkey Doesn’t Work. What Should I Do?
- I Don’t Have a Device With Biometrics (Fingerprint/Face ID). Can I Still Use a Passkey?
- My Fingerprint/Face ID Isn’t Working. Does That Mean I Can’t Log In?
- The Passkey Pop‑Up Doesn’t Appear in My Browser. How Do I Fix This?
- Can I Use the Same Passkey on Multiple Devices?
- I’m Being Asked to Use a Passkey on a Shared or Public Computer. Is That Safe?
- I Get an Error: “Something Went Wrong” During Passkey Registration
- I Get an Error: “Something Went Wrong” When Using a Passkey. What Can I Do?
